FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the specific needs of each roof, including materials, scope of work, and overall condition. We’ve been in the roofing industry since 2004, and we believe clear pricing starts with a proper inspection. We take time to explain all options upfront, including insurance-related considerations when applicable, so there are no surprises or hidden fees.
- What is your typical process for working with a new customer?
We start with a professional roof inspection to document the condition of the roof and identify any issues. After the inspection, we walk the homeowner through our findings and explain all available options. If the customer decides to move forward, we handle permitting, scheduling, and coordination, while keeping communication clear from start to finish.
- What education and/or training do you have that relates to your work?
Our team receives ongoing training in roofing systems, installation standards, safety, and local building codes. We are proud to be a GAF President’s Club 3-Star Contractor, which reflects our commitment to quality workmanship and manufacturer standards. Continuous training ensures our crews and representatives provide accurate information and consistent results on every project.