FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined on a project-to-project basis.
- What is your typical process for working with a new customer?
Send us a brief summary of your goals and we'll get back with a quote within a day or two. From there we'll establish an ETC and get to work. We'll communicate throughout the process to make sure it's on the right track. After a rough cut is assembled we'll make whatever revisions are needed to ensure the piece aligns with your vision and send the finished product in whatever format best suits your needs.
- What education and/or training do you have that relates to your work?
I (Michael Gass, director/editor) have a Bachelor's degree in marketing and years of experience producing high quality video content. I like to think that my marketing background gives me a leg up when it comes to understanding clients' needs and delivering a product that works on both a creative and commercial level.