FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Main price is for labor only. Other fees may apply depending on distance, technical issue and parts. Most of the time we work things out with our customers to keep things fair for both sides. The more computers you give us to work, the better discount the customer gets.
- What is your typical process for working with a new customer?
We basically introduce our promotions (first time customer gets 10% on total labor and parts).
- What education and/or training do you have that relates to your work?
PC ANTIDOTE PM has an extensive background and expertise with all computers types and we only hire certified pros to deliver 100% work satisfaction. Our technicians are CompTia A+ and CompTia Network + certified plus we comply with all the safety and privacy policies. We did not learned our job on YouTube. 😉