FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and customized based on the size and style of your project. We do not charge hidden fees, and every estimate includes product, installation, and warranty. From time to time, we run special promotions such as $300 off orders up to 150 sq. ft. or other seasonal savings. We also offer complimentary in-home consultations so you know exactly what to expect before moving forward.
- What is your typical process for working with a new customer?
I start with a free in-home consultation to learn about the client’s space, style preferences, and goals. From there, I provide design recommendations, samples, and a detailed estimate. Once the order is placed, I handle precise measurements, oversee custom manufacturing, and personally coordinate installation with my team. The process is seamless and personalized from start to finish.
- What education and/or training do you have that relates to your work?
I’ve completed extensive product training with leading shutter and shade manufacturers, including advanced certifications in motorized blinds and smart-home integrations. Beyond technical training, I stay current on design trends and local HOA requirements to ensure every installation meets both aesthetic and functional needs. My team and I also undergo ongoing training to maintain our high standards for craftsmanship.