FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and all-inclusive. We offer customizable packages to fit your event needs, and we never charge hidden fees. We also run monthly specials and discounts for first-time clients or weekday events. Travel fees may apply for locations outside our main service area. For the month of July, we’re offering a special flat rate of $350 for the entire day — perfect for parties, weddings, and events!
- What is your typical process for working with a new customer?
We make it easy and fun! Once a customer reaches out, we go over the event details such as the date, time, location, and type of celebration. We help you choose the best package for your needs and answer any questions. To secure the date, we require a small deposit and a signed service agreement. A few days before the event, we confirm all the details to ensure everything runs smoothly. On the day of the event, we arrive early for setup and provide full-service photo booth fun from start to finish!
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in event planning, customer service, and digital photography. We've trained in using professional photo booth equipment, lighting, and editing software to deliver high-quality prints and a seamless experience. We're also skilled in creating engaging backdrops and managing events of all sizes, ensuring guests have a fun and memorable time.