- What should the customer know about your pricing (e.g., discounts, fees)?
●I offer discounted rates for students who take monthly lessons. ●I will provide more information at our first lesson.
- What is your typical process for working with a new customer?
■Step 1■ Potential first lesson date/time Please let me know a few dates/times that you like to take your first lesson. You may also view my available dates/times on my website. I will check my schedule and get back to you. ■Step 2■ Connecting on Skype Please add me in your Skype contacts. I will provide my Skype ID, or you may give me your Skype ID. If you prefer other methods of taking lessons (example: Facetime, Zoom), please let me know which you like to use. ■Step 3■ Establishing your payment method Please have your PayPal or SquareCash account ready before your first lesson. If you don't have either account, please make one. They are both free to open an account. ■Step 4■ Scheduling/Reserving your first lesson If you like to take your first lesson on the date/time that we both agreed, please make a deposit of $5 to my PayPal or SquareCash account. This will secure the time for your lesson, so that other students will not schedule a lesson during the time frame. *Please make a payment as soon as possible, so that I can block the time for you. *Unless the deposit ($5) is received, other students may take the slot. *The deposit will be refunded at the time of your first lesson. *After depositing the fund, if you like to reschedule the first lesson, please let me know at least 12 hours in advance. There is no extra fee for rescheduling, and you will still get a refund of your deposit at your first lesson. *In the case of no-show, or rescheduling-request is made within 12 hrs of scheduled lesson, the deposit will not be refunded. ■Step 5■ First lesson! My lessons are tailored to each student. ■■■Japanese Lessons■■■ ◇I will ask questions such as: ● Purpose of learning Japanese (example: preparing for trip to Japan, to be able to talk with Japanese employees, pass the JLPT test) ●Goals and focus areas (example: grammar, speech) ◇I will also perform : ●Assessment of student's Japanese level ◇Based on the assessment, I build a curriculum for the student. I may suggest a textbook/workbook or lesson materials that I prepare and customize for student's goals. I am open to suggestions, as student's satisfaction in learning outcome is very important to me. ●Setting up lesson schedule Based on the above information, I will suggest student's lesson schedule. We will look at our mutually available days/times for lessons. ●Payment for lesson(s) I will ask a payment of lessons through PayPal or SquareCash. ■■■[Math/SAT/ACT lessons■■■ ◇I will ask questions such as: ●Purpose of taking lessons (example: to improve test score) ●Goals and focus areas (example: ideal ACT score) ◇I may ask or take a look at: ●Student's recent quizzes and tests ◇I will also go over actual math problems and check student's approach to answering problems. ◇Most times, students already have a textbook or workbooks. In that case, we will use them during our lessons. ◇In some cases, I may suggest using an extra textbook/workbook, or lesson materials that I prepare and customize for the student's goals, or combination of both. ●Setting up lesson schedule Based on the above information, I will suggest student's lesson schedule. We will look at our mutually available days/times for lessons. ●Payment for lesson(s) I will ask a payment of lessons through PayPal or SquareCash.
- What education and/or training do you have that relates to your work?
■■■Japanese Lessons■■■ I am originally from Japan, and Japanese is my native language. I am also fluent in English. I have years of experience in teaching the Japanese language and culture, and I usually customize lessons to suit each student's learning goals and needs. I am sure you will enjoy my lessons! ■■■Translation Skill■■■ English/Japanese translation skill test score: 100% (taken on 06-30-2016) ■■■Teaching Experiences■■■ I have over 15 years of experience as a classroom instructor and as an online tutor in various subjects. I have a Master's degree in Psychology. During my lessons and when creating student's curriculum, I apply psychological principles of learning, cognitive process, and memory mechanism. My teaching style depends on the student. I change my teaching techniques to fit the level and personality of each student.