Otniel made my experience when this project fantastic. His work was top notch...he didn't waste time, he was efficient and kept things cleaned as he finished. He made this more of a collaborative effort has he asked me how I wanted my TV mounted and since I have little to no idea about tv mounts, he gave me some great suggestions to get my setup clean. My cable box, modem, hdmi cables and coax direct tv cable out of sight. And to add to the fact that he's a great professional, he's also a great person. He's not just a robot as unfortunately I've experienced before with other home "professionals"