FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based off of volume, how much room items take up on our truck. We also have single item pricing for items such as a couch or mattress. All prices include labor, tax and fees.
- What is your typical process for working with a new customer?
New customers who have never used a junk removal service before we explain the process of junk removal and how pricing works. Customers can send pictures of items to be removed via text or we can come out to homes and business for a free estimate.
- What education and/or training do you have that relates to your work?
There is not a lot of training involved in removing junk. Although being skilled at loading a truck to maximize space is key to being an effective junk remover. You also need to be able to recognize what tool to use to make the process of junk removal as easy and efficient as possible.