HDWPROTECH

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About

Promote optimal performance, reliability, and security across core business systems. Results-driven professional offering a progressive, ten-year career in information technology. Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. – Areas of Expertise – Testing & Troubleshooting | Project Management | System Administration Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication Team Leadership | Business Continuity | Data Backup & RecoveryTechnical Proficiencies - Platforms - Windows Vista/7/8/10; Mac OS X,Linux Mint, Ubuntu - Software - Microsoft Office (Word, Excel, Outlook, PowerPoint,Visual Basic, Adobe Reader, LanDesk, Gotoassit, Novell Messenger, Groupwise. I believe customers deserve quality computer repair for a fair price. I really enjoy making people happy when I fix their computers and make sure they can use the technology I love.

Overview

Hired 10 times

1 employee

24 years in business

Business hours

This pro hasn't listed their business hours.

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Exceptional 5.0

8 reviews

5

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Read reviews that mention:

Catherine C.

Mar 15, 2017

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Hired on Thumbtack

Excellent experience! Very professional with quality work. Will always use his service if I have any computer needs in the future.

Computer Repair

Amir J.

Mar 12, 2017

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Hired on Thumbtack

Computer Repair

Tom C.

Jan 31, 2017

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Hired on Thumbtack

Computer Repair

Jennifer W.

Oct 25, 2016

My laptop was running very slow and HDWPRO was able to install new parts and it is running beautifully now. Gave me a few more years with an older computer. HDWPRO is efficient and reliable.

HDWPROTECH's reply

Thank you very much for your feed back much appreciated!

Karen w.

Oct 27, 2016

My computer crashed. Had not idea what to do. A friend told me about thumback so I looked up a computer tech. Contacted Heath and set up a time. He showed up on time and fixed the issue within 20 minutes.

FAQs

What is your typical process for working with a new customer?
Typically I will respond as quickly as I can and estimate a total cost for the issue. Sometimes this is difficult without obtaining additional information about the computer or parts needed. Therefore, I communicate additional questions to try to help the customer decide how to proceed.
What education and/or training do you have that relates to your work?
I have a degree in computer science and have been working in the field for over 15 years. I am A+ certified.
How did you get started doing this type of work?
I always loved technology and wanted to focus my career on this passion. Combined with my love for working with people, computer repair is the perfect match.

HDWPROTECH

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