FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on project scope, materials, and site conditions. We provide detailed estimates with no hidden fees. While we don’t compete on being the cheapest, our pricing reflects quality craftsmanship, proper installation, and long-term durability.
- What is your typical process for working with a new customer?
We start with a free on-site consultation to discuss your goals, review the space, and answer any questions. Depending on the project scope, we then email a detailed proposal or schedule a follow-up appointment that includes a site plan, design recommendations, and a clear, written estimate.
- What education and/or training do you have that relates to your work?
I have over 25 years of industry experience, along with ICPI and NCMA training specific to hardscape installation. I am also a licensed building contractor in the state of Florida, which ensures all work meets required codes and professional standards.