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Harnish Information Technology Group, LLC

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About
*Computer must turn on and have stable Internet access for remote work.* Rates are $150/hr, though we prefer service contracts. We are located in the St. Petersburg, Florida area and will travel within Pinellas & Hillsborough. Harnish Information Technology Group, LLC (HITG, LLC) offers best-in-class computer IT services (networking, cybersecurity, tech support) to enterprise clients in the St Pete/Tampa area and remote locations. We are a small managed service provider and security operations center. Rodney Harnish, CISSP is the Managing Director and Founder of HITG, LLC. Rodney has more than 13 years of experience in the Information Technology sector and is a certified cybersecurity/networking expert. Having assisted government agencies, businesses and individuals with a wide variety of projects all over the continental United States, he'll work directly with you to make your request a reality. Rodney completed his studies at University of South Florida where he earned a Bachelor of Science degree in Information Technology with a focus on security. He holds a number of active professional industry certifications, including CompTIA ITF+, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), CASP+ (CompTIA Advanced Security Practitioner), ISC2 CC, ISC2 SSCP and ISC2 CISSP. For proof of licensing/certification status, just ask! Past projects and ongoing contracts have involved: • Remote support and/or on-site visits • Removal of malware/viruses and unwanted programs • Security audits, ethical hacking/penetration testing • Regulatory compliance • PC performance optimization • Installation/repair/administration of Windows/Windows Server/Linux • Software setup and installation, including Cloud-based • HDD (hard disk drive) or SATA/NVMe SSD (solid state drive) cloning • Custom PCs and workstations built for performance or gaming • Diagnosis and replacement of damaged PC components • Hardware/peripheral installation & configuration on PCs • Network setup (LAN, WLAN/WiFi, VLAN, WAN, PAN and VPN) • Network hardware installation and cabling, including surveillance • Purchasing/migrating domains as well as adjusting DNS records • Migrating mail inboxes from one service provider to another • Creating backup schedules on personal computers and servers • Installing and working with virtual machines (VMs), building/rebuilding hypervisors • Device encryption/decryption • Data recovery for hardware that isn't completely damaged • Computer security & privacy training • Technical consulting and advice
Overview

Hired 86 times

Background checked

2 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Social media

Facebook, Twitter

Top Pro status

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2021

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2020

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2019

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2018

Services offered
Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

59 reviews

5

98%

4

2%

3

0%

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Read reviews that mention:


pro avatar
Jasen H.

Nov 6, 2015

Hired on Thumbtack

Blue Screen crashes with a Machine Check Exception hardware error, but nothing appeared to be damaged or broken. switched out RAM, Video, RMA'd motherboard, tested power supply, CPU passed diagnostic program, nothing seemed to point to the cause of Blue Screen of Death. crashed repeatedly in normal mode, but was stable in safe mode. finally, Rodney switched out the CPU for a spare, and the error stopped. despite passing tests, it proved to be the culprit. he worked long past his listed business hours for 2 days to pinpoint and remove the glitched hardware. more than earned his fee. Thanks, Rodney!
Harnish Information Technology Group, LLC's reply
I had a lot of fun troubleshooting this issue, very unusual to see faulty CPUs. Thanks for the kind words.
Computer Repair
pro avatar
Huyen T.

May 7, 2018

Hired on Thumbtack

He was a very kind person. He helped me figure out my computer problems and worked me through best solutions for my budget. He doesn't work for money, but he does the job because he enjoys helping people by doing what he is good at.

Details: PC • Laptop • Need a diagnosis to determine issue • Phone or internet (no in-person meeting) • The computer technician travels to me • I travel to the computer technician

Harnish Information Technology Group, LLC's reply
Thank you so much, great meeting you. As you said, I'm all about finding the best solution. Sometimes that means doing what isn't profitable for me.
Computer Repair
pro avatar
Liddy p.

May 20, 2018

Hired on Thumbtack

He did a great job in our office worked very well with making sure that we had everything hooked up properly. He even fixed one of our laptops that was crashing and a slow moving printer. Would absolutely use him again and again. Thank you so much

Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me

Harnish Information Technology Group, LLC's reply
Thanks Liddy! I enjoyed working for your company and I look forward to continued service. You're good people and I like what you're doing.
Computer Repair
pro avatar
Tanya W.

Mar 2, 2018

Hired on Thumbtack

Rodney was awesome. Came over to fix the computer, realized it needed a new hard drive. Came back when the part was in, transferred everything and it's working great! Prices are are great and we've already discussed about having our other laptop fixed in the near future. Thank you for all your help! :-)

Details: PC • Laptop • Slow computer performance • I travel to the computer technician

Harnish Information Technology Group, LLC's reply
No problem Tanya. It was great meeting you and your family (cats included). I'm definitely looking forward to the next laptop, I think it should be an easy fix. Thank you again for your business!
Computer Repair
pro avatar
Karen N.

Jun 24, 2015

Hired on Thumbtack

Rodney helped me with my laptop which was overheating. I dropped it off on Sat and got it back fixed and ready on Monday. Rodney is very knowledgeable and answered all my questions (which I had a lot) thoroughly and in a manner I understood. I really think he went above and beyond what I asked for. I highly recommend having Rodney fix your computer or laptop. If ever I have any other problems I will call on Rodney.
Computer Repair
Credentials
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Rodney Harnish

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