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Harnish Information Technology Group, LLC
Harnish Information Technology Group, LLC

Harnish Information Technology Group, LLC

Top Pro

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Offers remote services
Discounts available
Offers remote services
Discounts available
$75
estimated cost


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Computer issue

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Introduction: *Computer must turn on and have stable Internet access for remote work.* Rates are $75/hr for home, $100/hr for business. Remote virus removal is $75/device regardless of time taken. We are located in the St. Petersburg, Florida area and will travel within Pinellas & Hillsborough. Mask + gloves are currently in use for non-remote jobs! Harnish Information Technology Group, LLC (HITG, LLC) offers best-in-class computer IT services (networking, cybersecurity, tech support) to residential and enterprise clients in the St Pete/Tampa area and remote locations. We are certified, carry liability insurance and are accredited/rated A+ by the BBB. Your satisfaction is our highest priority. Rodney S. Harnish is the Managing Director and Founder of HITG, LLC. Rodney has more than 10 years of experience in the Information Technology sector and is a certified cybersecurity/networking expert. Having assisted government agencies, businesses and individuals with a wide variety of projects all over the continental United States, he'll work directly with you to make your request a reality. Rodney completed his studies at University of South Florida where he earned a Bachelor of Science degree in Information Technology with a focus on security. He holds a number of active professional industry certifications, including CompTIA ITF+, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA IT Operations Specialist, CompTIA Secure Infrastructure Specialist, CASP+ (CompTIA Advanced Security Practictioner). For proof of certification status, just ask! Past projects have involved: • Remote support and/or on-site visits • Removal of malware/viruses and unwanted programs • Security audits, ethical hacking/penetration testing • Regulatory compliance • PC performance optimization • Installation/repair of Windows (7, 8, 8.1 or 10) or Linux • Software setup and installation, including Cloud-based • HDD (hard disk drive) or SSD (solid state drive) cloning • Custom PCs and workstations built for performance or gaming • Diagnosis and replacement of damaged PC components • Hardware/peripheral installation & configuration on PCs • Installation and administration of servers (Windows and Linux) • Network setup (LAN, WLAN/WiFi, VLAN, WAN, PAN and VPN) • Network hardware installation and cabling, including surveillance • Purchasing/migrating domains as well as adjusting DNS records • Migrating mail inboxes from one service provider to another • Creating backup schedules on personal computers and servers • Installing and working with virtual machines (VMs) • Device encryption/decryption • Data recovery for hardware that isn't completely damaged • Computer security & privacy training • Technical consulting and advice
Overview

Current Top Pro

Hired 81 times

22 similar jobs done near you

Background checked

2 employees

6 years in business

Payment methods

Cash, Check, Credit card, PayPal

Social media

Facebook, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

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Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

56 reviews

5
98%
4
2%
3
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Read reviews that mention:


Nicole W.

Computer Repair

Very professional and kept me up to date with what was going on with my computer and when it was done ! Would highly recommend to anyone needing computer services !
Harnish Information Technology Group, LLC's reply
Thank you for the feedback, Nicole. I hope your laptop is still humming along!
Jan 18, 2021
·
Verified
Marie V.

Network Support Services

Rodney is very responsive, communicates effectively about the project status, and is knowledgeable and passionate about his work. He has completed a project for us and we are about to start two more. As a small business owner I highly recommend HITG.
Harnish Information Technology Group, LLC's reply
Thank you so much for the feedback Marie! Definitely looking forward to those other projects.
Jul 8, 2020
·
Verified
Veronica B.

Network Support Services

I can't express enough how much these people are useful for a consultation purpose. I am moving to a new home and had network concerns and they responded and helped me immediately to work out what would be the best solution. These people are great and I can't recommend them enough. If you are in the Pinellas County area and need help with any IT/Networking for your home or office these guys are great, friendly, professional and very responsive.
Harnish Information Technology Group, LLC's reply
Thank you for the kind words! I hope the solution I provided you with saves you a lot of time/money and provides you with a high quality networking experience. The latency difference in a suitable environment should be negligible versus ethernet (both are copper based). Good luck with the move!
Mar 26, 2020
·
Verified
Sherryl F.

Computer Repair

I am a senior with just enough computer knowledge to be dangerous. Rodney helped me find all my files in my ruined 2009 Acer harddrive and transferred them to a clean 2014 Toshiba laptop. He then installed Windows 10 and all my other software, added VPN and virus protection, etc. Great job!
Harnish Information Technology Group, LLC's reply
It was great meeting you and your husband, Sherryl. We accomplished a lot together in a short period of time. I really appreciate your attention to detail and your meticulous notetaking. You're also quite knowledgable about the issues with Big Tech and their products. I'm always here if you need me in the future.
May 2, 2019
·
Verified
Dave M.

Computer Repair

Very professional and and quick to get the job done. He really knew what he was doing and is very trustworthy. Will be coming back if I have another computer issue. Thanks Rodney!
Harnish Information Technology Group, LLC's reply
Thank you for the kind words. Gaming rigs are definitely my favorite machines to work with. It was a pleasure, Dave!
Jun 18, 2018
·
Verified
Credentials
Background Check

Rodney Harnish

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Estimates are always free. Labor prices will fall in the $75-150 range for most residential requests. I will tell you up front if I believe the price to repair is not economically efficient versus another option. We generally do hourly rates at this time, but we're open to capping hours so that jobs don't get expensive. There are no additional fees for travel unless you are over 25 miles away. There is a 1 hour of labor minimum requirement for work that requires travel and a 30 minute minimum for all other work.

  • What is your typical process for working with a new customer?

    We contact promptly, learn about needs, quote a price and setup a meeting time that works for them (often same or next day). We work very quickly but are very thorough, making your request our highest priority.

  • What education and/or training do you have that relates to your work?

    I hold a Bachelor's of Science in Information Technology from the USF College of Engineering and I'm CompTIA certified (ITF+, A+, Network+, Security+, CSOS, CSIS, CASP). I also have formal (university) training in digital design, ethical hacking, computer forensics, computer security and network engineering. I am proficient in the use of Encase, Wireshark, Microsoft Windows, Linux, Microsoft Office, Adobe CS, and many others. I continue learning by monitoring developments in my field with literature, news, webinars and forums as the tech world is fast paced.

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