- What should the customer know about your pricing (e.g., discounts, fees)?
You should expect to get immediate improvement in your dog’s behavior & guaranteed support as needed should your dog’s behavior revert or change even if your objectives change.
- What is your typical process for working with a new customer?
Because I’m recommend by so many veterinary offices, I stay fairly booked. My office assistant typically reaches out to answer new inquiries & schedules initial appointments for me to meet customers & their dogs at their home, where dogs learn best. Home is also where most dog behavioral issues are rooted. Once I arrive, I do an interview of my customers goals. Within 2-2.5hours on the fist session, most people are relieved about the the transformation in their dog’s behavior to align with their goals. I ensure my customers can easily repeat the dog-friendly regiment that I’ve laid out to help their dogs feel more relaxed, more cooperative & more respectful of their owners. Each customer then gets unlimited follow up help as needed.
- What education and/or training do you have that relates to your work?
Extensive & recurring training over 12 years from the Bark Busters, the worlds experts in dog behavior dog.