FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing with no hidden fees. Some services may require a small materials deposit to schedule, and we occasionally run seasonal discounts - just ask!
- What is your typical process for working with a new customer?
Our typical process starts with a quick conversation - either by phone or online - to understand your needs and determine if an estimate is required. For most services, we’ll schedule a virtual or in-person assessment to evaluate the scope of work. Once we've gathered the details, we send over a clear, no-pressure estimate for your review. If you choose to move forward, we’ll coordinate scheduling, assign the right crew, and handle everything from prep to clean-up. After the job is complete, we follow up to ensure everything meets your expectations. It’s a streamlined process designed to be clear, professional, and hassle-free.
- What education and/or training do you have that relates to your work?
Our team includes industry veterans with decades of hands-on experience in roofing, gutters, and drainage systems. All crews are vetted and trained to meet Florida code compliance, and we stay up-to-date on the latest tools and materials.