FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent pricing upfront, tailored to the size and scope of each project. We offer free estimates and competitive rates, and we can discuss discounts for multiple installations or repeat customers. There are no hidden fees—what we quote is what you pay.
- What is your typical process for working with a new customer?
When a new customer reaches out, we first schedule a consultation to assess their needs. We provide a detailed estimate, discuss options, and answer all questions. Once approved, we schedule the installation or repair at a time convenient for the customer, keeping communication clear throughout the process.
- What education and/or training do you have that relates to your work?
Our team is trained in professional glass, window, and door installation techniques, including safety standards and modern installation practices. We continuously update our skills to stay current with industry innovations and materials.