FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a time and materials (T&M) pricing model where you pay only for the hours worked and materials used. This keeps projects flexible and transparent as they evolve. Our rates are standardized by the GSA (U.S. General Services Administration) calculator for fairness and consistency.
- What is your typical process for working with a new customer?
Our process starts with a discovery call to understand your goals and audience. We then create a clear project plan, wireframes, and design concepts before moving into development. Throughout the build, we maintain open communication with regular progress updates. Once launched, we provide support, training, and ongoing maintenance to ensure lasting success.
- What education and/or training do you have that relates to your work?
Our team combines backgrounds in computer science, design, and human-computer interaction, with over a decade of hands-on experience in software development and UI/UX design. We stay current through ongoing certifications, accessibility training, and industry best practices to deliver modern, standards-based solutions.