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I wouldn't suggest calling you won't get through they were most responsive by email or through thumbtack. I would send a message and get a reply quite quickly! Answered all my questions and was very helpful and informative. I did use their carpet cleaning and move out services and they were excellent!! It was a very easy process a and they did an excellent job! I would definitely recommend them amd use them again!May 3, 2019Verified
Quality carpet cleaning job. Very professional. Customer service over the phone at payment time was a little iffy, but everybody's gotta be the new guy once.Aug 23, 2018Verified
Happy with the carpet cleaningApr 19, 2018Verified
Wayne and Jeff were a great team. Wayne insisted on a professional job and my carpets were brought back to life! One of the bedroom carpets was heavily soiled and thought to be beyond hope, but Wayne sent his assistant back to the shop to get special chemicals and did the job far beyond my expectation! Anyway... I would highly recommend this company if you want the job done right!!!Apr 7, 2018Verified
360 total clean went above and beyond! I am so happy to have found such an amazing cleaning service with such kind people. Desiree really did a fantastic job it’s like we just moved in! Would definitely recommend this company!Aug 27, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?When it comes to actual pricing of our services, we always include labor, time, distance, & materials (if they are not already included). We also aim to price fairly & accurately, as to meet our customers needs based on price & fit. In regards to our promotions and/or discounts, we provide our customers with standing promotions for weekly, bi-weekly, monthly services, & referrals.
- What is your typical process for working with a new customer?We love to talk to our customers. We will give you a call and see what it is you want done, get your information and schedule you in. We are 100% sure you will love the quality of our work as we are not satisfied until YOU are.
- What education and/or training do you have that relates to your work?Our contractors are licensed and/or certified in their respective fields. All of our cleaning technicians are trained to meet the demands of our customers in cleanliness, while always maintaining the highest level of professionalism.