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Hired 29 times
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The method used did not do the job on the carpet even though the carpet was not very dirty. There were no taletelling spots, just overall dirtyness that needed cleaned. The dirt was just moved around. The gentleman was very professional, punctual and quick. The method just didn't work on our carpet.Mar 28, 2018VerifiedBrite Horizon Carpet and Upholstery Cleaning LLC's reply
Marilyn, I just saw this. I'm so sorry you weren't happy with our method. We would be happy to come out and hit it again at no cost. Some carpets need it cleaned more than once. With our solution it breaks the dirt down and dissolves into our pad through the friction of the machine. Please let me know if we can try again. If not, I do apologize, we only want to please our customers.
Brite Horizon Carpet Cleaning was the best carpet cleaning company we ever used! Our carpets looked like brand new after the job was complete and they smelled fresh and clean. Our sofa and loveseat were also cleaned and they looked like new again. Using chemical free cleaning products is a must for me and Brite Horizon totally meets that requirement. Added to the best cleaning job, the owners, Fred and Lisa, are a pleasure to do business with. We lucked out finding Brite Horizon and will need to look no further for our future cleaning needs!Oct 16, 2016Verified
Very professional courteous and efficient. The carpets look good and dried very quickly. Would definitely use them again.Dec 3, 2016Verified
Everything went well. Punctual, friendly, efficient. I'm well pleased and would contact this company again or recommend them to a friend. A job well done. Especially appreciate the NON-TOXIC formula used to clean my carpets.Sep 3, 2016Verified
I am very pleased with the job. Fred was prompt professional and my carpets and sofa were dry and clean within a few hours. I will call them again.Dec 8, 2016Verified