B2B I.T. Solutions/Spectacular Computer Repair
It’s free with no obligation to hire
Hired 99 times
20 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
7 photos and 4 videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Quality work, very prompt and punctual. Recommended.Oct 12, 2017Verified
Wayne is coming to my house tuesday morning to check my pc issues.Oct 7, 2017Verified
Very knowledgeable regarding issues with the computerAug 17, 2017Verified
Very knowledgeable and explained everything in terms I could understandJun 10, 2017Verified
Very professional with keeping appointment time, friendly, good at explaining what was causing my computer problems and suggesting an alternative to what I had originally requested and saving the laptop instead of replacing it.May 27, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We charge by the job! Not by the hour!. We perform a full computer evaluation, determine what the issues are, explain those issues in non-technical terms and provide all cost ahead of time. If any servicing work is completed after the repair then the evaluation itself is free of charge. If we are going onsite then there may be an onsite fee if the client is located outside of the city of Sarasota.
- What is your typical process for working with a new customer?We evaluate the computer, network or device which is having an issue, figure out exactly what is going out. We tell the client exactly what is happening in non-technical terms, what needs to be completed in order to correct the issues that we found and our total cost for performing such repairs.
- What education and/or training do you have that relates to your work?Does the education or training ever stop? There is too much to list here. We do not hire technicians that have not been through training and do not have specific types of certifications. Even after hire they must go through training with B2B I.T. in order to work on client's electronic devices.