FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Crosby Counseling Center offers very affordable counseling services that cost approximately 25% to 30% below the average rates of our competitors. We try to make counseling as accessible as possible because we understand the importance of mental health in the human experience. Our rates are about the same as a normal insurance co-pay. We are an out of network provider for most insurance companies, but can provide a reimbursement forms that should allow you to save 60 percent of our fee through your insurance company.
- What is your typical process for working with a new customer?
Our primary goal is to provide you with symptomatic relief and improvement in functioning and well-being. We believe that people have the ability to improve their circumstances, symptoms, feelings, and/or thoughts even when that seems impossible. We will work closely with you while we help to move you to a more positive and functional situation. Generally, our counselors' first step will be to learn all about you and what has brought you to a point in your life where you are seeking help. We will ask you to tell us all about yourself, your life, and your current situation. We then seek patterns and attempt to make connections between your past and your current situation. Through this process we are generally able to develop a comprehensive treatment plan and have a good understanding of what therapeutic modality would work best for you. We will work together from that point forward and establish a strong and mutually trusting therapeutic relationship. The most important part of the experience will be to instill and foster hope and to make sure that you feel supported. You are not alone.
- What education and/or training do you have that relates to your work?
Jessica Crosby: I received a BA with a major in psychology and biology and a minor in mathematics and women's studies from the University of South Florida. I have a MA and Psy.D. in Clinical Psychology from the Florida School of Professional Psychology. I am a licensed psychologist. I have extensive experience in both inpatient and outpatient settings working with addiction, perinatal mood and anxiety disorders, behavioral modification, anxiety, panic, OCD, PTSD, LGBTQIA+ issues, depression, women's issues, and couples and family counseling. I am the president of the board of directors for the Postpartum Society of Florida. James Sullivan: I have a master's degree in healthcare management and have worked in the mental health field as a director at an inpatient mental health hospital for over ten years. Before that I worked as a case manager at a nonprofit community mental health crisis center. I also have my Florida law enforcement certification and have trained law enforcement on handling mental health difficulties. I am a certified Mental Health First Aid trainer and a Baker Act/Marchman Act trainer. Samantha Roach: I attended Southern Illinois University Edwardsville where I earned a Bachelor of Science in Psychology and Criminal Justice. I also attended Florida Gulf Coast University where I earned a Master of Arts in Clinical Mental Health Counseling. My clinical experience has ranged from children, adolescents, young adults and adults with a wide range of mental heath concerns. Hailey Shaughnessy: I am a Licensed Mental Health Counselor as well as a trained Health and Wellness Coach. I also use a Neuromodulation device called BAUD to treat a wide variety of issues. I firmly believes that physical health and mental health are intertwined so I have combined my background as a certified fitness instructor and personal trainer with my counseling education to create a holistic practice. I am also a Mind/Body specialist certified in both Yoga and Pilates. I was trained in Mindfulness-based Cognitive Therapy by one of its creators Dr. Zindel Segal and in Mindfulness-based Eating Awareness Training by its creator Dr. Jean Kristeller. Iris Curry: I received my Bachelor’s Degree in Psychology from Florida A&M University in 1994, my Master’s Degree in Counseling Education from the University of South Florida in 2000 and became a Licensed Mental Health Counselor in 2009. I have been working in mental health for over twenty years. I have been working in both inpatient and outpatient settings and regularly take continuing education courses to enhance my skills.