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Hired 63 times
4 years in business
(Pacific Time Zone)
12:00 a.m. to midnight
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Jul - Dec
Photos and Videos
20 photos and 5 videos
Very good experience. Tech showed up on time and did an excellent job. They will clean my windows from now on.Jan 16, 2017VerifiedTotal Shield Protection LLC's reply
See you again soon!
Pressure washed front porch and cleaned all the windows. Quick and efficient!Dec 17, 2016VerifiedTotal Shield Protection LLC's reply
Fast and Effective!
Lots of windows were washed inside and out. Very reasonable price. Pleasant and quick. Would liked to have had the tracks cleaned and sills wiped after washing. Would have them come again.Apr 20, 2016VerifiedTotal Shield Protection LLC's reply
Great Service is our profession!
Pat & Tom B.
We own a vacation rental. Sometimes there is little time to prep between Guests and it is extremely important that our Guests find our cottage immaculate. We were concerned about how long it would be to address the windows but they really needed it. Total Shield responded quickly to our request with an excellent bid. Personable and professional via phone and on the job. The first order of business performed was inspecting all the windows and pointing out anything broken, etc.. but in an upbeat manner. Then work began in such a way as one could very obviously see the experience, attention to detail including doing extras like removing old paint around the outside giving the cottage nice definition and not asking for additional payment. This wasn't even pointed out! We noticed it. Everything was shipshape within 2 hours and clean up done so you would never know they had come and gone. When our Guests arrived the next day my favorite was one commenting that it didn't seem particularly hot for having some windows open! That said it all for me. We scheduled them for our home in a couple of weeks.May 5, 2016Verified
I started working with Mike Fatoullah on August 25th as I was impressed with the reviews I had read.. Unfortunately, I had a setback & was not able to return to Florida till December 11. During this time I kept Mike aware of my tentative return date & finally was able to make an appointment for an estimate for Dec 30...Our project was to have our 10 sliding doors to our courtyard tinted. Richard Tinaro arrived promptly; I told Richard what our concerns were & he knew exactly what our needs were.... I was extremely impressed with his knowledge of the products. We decided based upon his recommendation to go with the security grade of film which was only around $1 more per square foot... Contract was signed & film was installed today by Brent who has been installing film for 20 years...Brent did a fantastic job in about 4 hrs.. Cleaned everything up & out the door. We would not hesitate to recommend Total Shield Protection for window film....Jan 11, 2017VerifiedTotal Shield Protection LLC's reply
Thank you for the excellent and detailed review!
- What should the customer know about your pricing (e.g., discounts, fees)?When it comes to filming a window we go by square footage, window washing is prices per number of windows. We do offer cash and military/first responder discounts up to 10%.
- What is your typical process for working with a new customer?After learning about the project we usually travel to the project to offer a free estimate, provide samples answer questions and set a date for the project to be completed. For most FAQ we usually direct people to our website which had a wealth of information about our products and services. For specific questions there is always an expert at the office availabile to answer them.
- What education and/or training do you have that relates to your work?Our staff have a combined experience of over 30 years. We are have received many awards for top quality service.