FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Residential and Commercial moves are typically done at an hourly rate with a one-time service fee. Piano and Specialty item moves are typically priced at a flat rate. Though we might not be the cheapest movers the value and service we offer far exceeds our pricing.
- What is your typical process for working with a new customer?
Typically a new customer will contact us for a quote. At that time we will try to discuss the inventory of the move and discuss what services are needed. In some cases such as a full pack job, we will need to see everything in person or over a video chat. Once we have enough information, we will give the customer an accurate quote along with the next steps to prepare for move day.
- What education and/or training do you have that relates to your work?
Over 25+ years of in the field experience. After working for multiple moving companies, we have learned best practices for a safe and efficient move!