FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the level of detail, care, and luxury we bring to every space. All deep cleans are customized based on the size of the home, current condition, and specific client requests. Organization services are priced separately and quoted case-by-case. We offer special first-time client discounts, and additional services like laundry or pet-area detailing can be added for a fee. Recurring cleanings are available at a lower monthly rate after the initial deep clean. There are no hidden fees—you’ll always receive a clear quote before we begin.
- What is your typical process for working with a new customer?
We start by getting to know you and your space. Once you reach out, we’ll discuss your home’s size, your specific cleaning needs, and any areas you'd like extra attention on—such as baseboards, pet areas, or organization requests. From there, we’ll schedule a walkthrough or consultation (virtually or in person) to ensure our quote is tailored and transparent. Your first service will always begin with a deep clean, setting the foundation for continued care. If you’re interested in recurring services, we’ll set a maintenance schedule that works for your lifestyle—weekly, bi-weekly, or monthly. Communication, consistency, and care are at the core of what we do. You’ll always know what to expect and who’s walking through your door. ✨
- What education and/or training do you have that relates to your work?
With years of hands-on experience in residential and commercial cleaning, I’ve developed a deep understanding of high-end cleaning standards, sanitation practices, and home organization techniques. I've trained alongside industry professionals and continuously refine my process to meet luxury-level expectations. In addition to real-world experience, I stay current with best practices in eco-friendly products, allergen reduction, and detail-focused service—especially for clients with children, pets, or sensitive materials in the home. At The Sparkle Method, it’s not just about cleaning—it’s about delivering a polished, peaceful space you’ll be proud to walk into.