Lei

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Introduction: Hello! My name is Lei, founder of Apini Virtual. As a Virtual Assistant, I have been helping service providers achieve their business goals for 10 years. I focus on finding solutions to setbacks. By being a Bilingual Customer Relations Specialist, I have helped limited English proficient business owners meet their six figure goal in six months. In addition, I can provide consecutive interpretation services and translate documents when necessary (English<>Spanish). Furthermore, as a Wix partner and certified Color Specialist by FIT, I offer branding and website services with useful features, which have become very handy for business startups. Services I provide: - Appointment setting - Social media management - Voice-overs - Graphics - Websites - SEO - Administrative support - Bookkeeping, and more! Visit my website for more information. I look forward to working with you!

Overview

Hired 9 times

Background checked

2 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

30 photos

MINIMALISTIC WEBSITE FOR HAIRSTYLIST
Presentation Design

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

10 reviews

5

100%

4

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Read reviews that mention:

Benji L.

Feb 22, 2024

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Hired on Thumbtack

Lei from the start has been nothing but the best to work with. Knowledgeable, skilled, patient, kind, dedicated, overall just a great experience using her service.

Details: Business • Administrative assistant • Data entry • Filing and organization • Calendar management • 8 weeks or more • At the pro’s location • Remotely (phone or internet)

Administrative Support

Tanisha P.

Dec 21, 2022

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Hired on Thumbtack

Ms Lei was very professional and very helpful amd concerned she really get you prepared and I would definitely recommend her and will be utilizing her services again very soon,and she also is a good listener with great customer service.

Details: Individual • Marketer • Word processing • One week or less • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Lei's reply

It's always a pleasure talking to you!

Administrative Support

Mildred v.

Aug 23, 2023

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Hired on Thumbtack

Excellent work, my medical document was translated in less than an hour and the price is fair, very good service!

Details: Translation • Spanish • 401 - 500 words • Plain Text File • Medical • At the pro’s location • Remotely (phone or internet)

Lei's reply

Thank you so much. I'm glad you are satisfied with the results!

Translation

Portia T.

Dec 1, 2022

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Hired on Thumbtack

Lei is absolutely amazing! She works directly with you on a one on one basis, based on your needs for each day. Lei is always responsive! She is the best of the best!

Details: Individual • Administrative assistant • Calendar management • 8 weeks or more • Remotely (phone or internet) • My home, venue, etc.

Lei's reply

Thank you, Portia. It is always a pleasure to help you out!

Administrative Support

David T.

Nov 8, 2022

I always discuss my business decision with Apini Virtual. Lei has good advice and options. She is my go-to person to discuss everything from business names to operation procedures. I highly recommend AV.

Lei's reply

Thank you for this amazing review. It's always good to chat with you!

Credentials

Background Check

Leilani HERNANDEZ GARCIA

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The client has the option of paying hourly, per project, or per job sold depending on the task.
What is your typical process for working with a new customer?
It is best to set up a virtual appointment to understand your needs and expectations. Depending on your needs, a proposal will be sent, the client can reserve hours for the project's completion, or an invoice will be sent (this last one is only for voice-over projects).
What education and/or training do you have that relates to your work?
I graduated from the Inter-American University of PR. I'm certified in business foundations. Furthermore, I am a certified color specialist by FIT. I am always seeking for more knowledge on sales and marketing to better serve my clients. I have been providing customer service and support to various industries, from the food industry to legal.