Hello! My name is Lei, founder of Apini Virtual. As a Virtual Assistant, I have been helping service providers achieve their business goals for 10 years. I focus on finding solutions to setbacks.
By being a Bilingual Customer Relations Specialist, I have helped limited English proficient business owners meet their six figure goal in six months. In addition, I can provide consecutive interpretation services and translate documents when necessary (English<>Spanish).
Furthermore, as a Wix partner and certified Color Specialist by FIT, I offer branding and website services with useful features, which have become very handy for business startups.
Services I provide:
- Appointment setting
- Social media management
- Voice-overs
- Graphics
- Websites
- SEO
- Administrative support
- Bookkeeping, and more!
Visit my website for more information.
I look forward to working with you!
Overview
Hired 9 times
Background checked
10 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Role
Administrative assistant
Salesperson
Marketer
Skills
Data entry
Word processing
Spreadsheets
Filing and organization
Work location
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
10 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Vanya B.
Aug 23, 2022
Working with Apini Virtual was great. She translated and recorded a long script for one of our internal training videos. Her delivery and accuracy were great, and the turnaround time was faster than expected. We cannot wait to work with her again.
Lei's reply
Thank you for your support and kind words.
Benji L.
Feb 22, 2024
•
Hired on Thumbtack
Lei from the start has been nothing but the best to work with. Knowledgeable, skilled, patient, kind, dedicated, overall just a great experience using her service.
Details: Business • Administrative assistant • Data entry • Filing and organization • Calendar management • 8 weeks or more • At the pro’s location • Remotely (phone or internet)
Administrative Support
Tanisha P.
Dec 21, 2022
•
Hired on Thumbtack
Ms Lei was very professional and very helpful amd concerned she really get you prepared and I would definitely recommend her and will be utilizing her services again very soon,and she also is a good listener with great customer service.
Details: Individual • Marketer • Word processing • One week or less • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Lei's reply
It's always a pleasure talking to you!
Administrative Support
Portia T.
Dec 1, 2022
•
Hired on Thumbtack
Lei is absolutely amazing! She works directly with you on a one on one basis, based on your needs for each day. Lei is always responsive!
She is the best of the best!
Details: Individual • Administrative assistant • Calendar management • 8 weeks or more • Remotely (phone or internet) • My home, venue, etc.
Lei's reply
Thank you, Portia. It is always a pleasure to help you out!
Administrative Support
Mildred v.
Aug 23, 2023
•
Hired on Thumbtack
Excellent work, my medical document was translated in less than an hour and the price is fair, very good service!
Details: Translation • Spanish • 401 - 500 words • Plain Text File • Medical • At the pro’s location • Remotely (phone or internet)
Lei's reply
Thank you so much. I'm glad you are satisfied with the results!
Translation
Credentials
Background Check
Leilani HERNANDEZ GARCIA
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
The client has the option of paying hourly, per project, or per job sold depending on the task.
What is your typical process for working with a new customer?
It is best to set up a virtual appointment to understand your needs and expectations. Depending on your needs, a proposal will be sent, the client can reserve hours for the project's completion, or an invoice will be sent (this last one is only for voice-over projects).
What education and/or training do you have that relates to your work?
I graduated from the Inter-American University of PR. I'm certified in business foundations. Furthermore, I am a certified color specialist by FIT. I am always seeking for more knowledge on sales and marketing to better serve my clients. I have been providing customer service and support to various industries, from the food industry to legal.
