DRS Mechanical Services LLC

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About DRS Mechanical Services LLC

hired 11 times on Thumbtack

How does your service stand out?

I love what I do but I don't do it all for money. I care about my customers. It gives me satisfaction to know I helped someone who has been overcharged in the past or told the wrong repair was needed because it was more costly. I go above and beyond for every customer. I build relationships with our customers to earn their trust. Nearly all of our customers have been treated badly by other companies, I show them it is possible to have your home repaired without being overcharged or having to call numerous companies to get the repair done right. I guarantee all of my work, other companies can't do that. I am not 1 of many technicians working for a large company doing my daily list of repairs to make to get a paycheck. It's my business and my name and reputation on the line so I do everything necessary to make every customer 110% satisfied.

What do you enjoy about the work you do?

One of the things I like most about my job is meeting all kinds of people and being able to help those people that are in need of repairs.I like when my customers are happy after I have finished the repair.

Location

Tampa, FL 33615

Reviews

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  • 5/5 stars Central Air Conditioning Repair Verified Review

    Great experience. Very polite, no bs, showed up when he said he would and fixed the problem quickly. Needed to order a part and had it overnighted so my ac was fixed the next day. Its been a few days and its running great. Will use him again.

  • 5/5 stars Central Air Conditioning Repair Verified Review

    No sales pitch and no BS! My problem seemed to be straightforward so Bill was able to tell me what he thought was wrong over the phone and give me a ballpark cost. He was on time the next morning and fixed my issue quickly. The quote he gave me on the phone was exactly what I paid. It is a huge relief to find someone in this industry that is honest and trustworthy. I will not hesitate to call him the next time I have an issue and will refer him to anyone I can! Thanks again Bill!

  • 5/5 stars Central Air Conditioning Repair Verified Review

    AC went out in the middle of the night. Called Bill the next day and he came out extremely quickly to fix it. First time using them but their rates are great compared to other companies I've previously used and Bill was very friendly and helpful. Definitely recommend them.

  • 5/5 stars Central Air Conditioning Installation Verified Review

    Bill is most certainly the kinda guy you wanna hire.. He provided a wonderful services all round. His communication was impeccable he's approach personable honest and straight forward his quote was the most competitive by a long way and his work of the upmost quality. Bill even went out his way to help me with other matters within my project just as a favour. Couldn't speak any higher of him. Thanks again for your hard work Bill. Matthew

  • 4/5 stars Central Air Conditioning Installation Verified Review

    Bill did a complete A/C replacement. He was on time he was professional and very courteous. I referred him to a neighbor and he is putting in her unit now. We are very pleased with his work.

  • 5/5 stars Handyman Verified Review

    Bill was very responsive, did a quality job, and honored the original estimate even when some additional materials were needed.

  • 5/5 stars Central Air Conditioning Installation Verified Review

    Bill And Jill M. from DRS Mechanical Services LLC replied to this review on October 29, 2013

    Thank you Shawn for the positive review. It was a pleasure working for you. Please call me if you ever need anything else.

Question and answer

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. We offer "FREE Diagnosis" with repair. You should get a QUOTE with all major and minor repairs. Always ask questions. All technicians should be willing to explain to you everything about your system and what and why things need to be done. Go with your gut feeling on first impressions with a company and the technician.

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