DRS Mechanical Services LLC

Tampa, FL

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About this pro

How does your service stand out?

First and foremost, I love what I do and I care about our customers. It gives me great satisfaction to know that i have helped someone who has been overcharged in the past or given the wrong information about a repair that wasn't needed or was just incorrect. I always try to go above and beyond for every customer. I build relationships with our customers and we make it a point to earn their trust. Nearly 80 percent of our customers have been treated badly by other companies so its our goal to show them that it is possible to have your home repaired without being overcharged or having to call numerous companies to get job done right the first time. Since this is our family business, its our name and reputation on the line so we do everything necessary to make every customer 110% satisfied.

What do you enjoy about the work you do?

One of the things I like most about my job is meeting people and being able to help those that are in need.I like when my customers are happy after I have finished the repair. It gives me great satisfaction to know that we have earned their business for life.
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Location

Tampa, FL 33615

Years in business

8

Number of employees

3

Times hired on Thumbtack

13

Reviews

9 Reviews
  • Cametra E. Jun 4, 2016
    Central Air Conditioning Repair
    Verified Review
    very professional!
  • Alex T. Jun 1, 2016
    Central Air Conditioning Repair
    Verified Review
    We have received a very professional service for repairing our AC system. Bill answered each question and offered quick viable solutions. We have struggled with big local company left us without working AC for long weekend. In addition this company tried to charge us $800 for parts which are under warranty (I can provide the name of company in private message). Bill arrived on time to our home removed all broken parts and drove to manufacturer shop to ask for parts which he believed are covered under warranty. And he was right! He got parts for free. Bill did excellent job installing new parts. Apparently system did not run smoothly since we got corroded electrical switch. Bill found the problem quite fast and check our permission if we would like to change the switch. Bill stayed on the job until all system worked properly, and done all in a half day. Bill's knowledge, appearance, manners are very appreciated and we confident to hire him again if needed.
  • Brian L. Jan 2, 2015
    Central Air Conditioning Repair
    Verified Review
    Great experience. Very polite, no bs, showed up when he said he would and fixed the problem quickly. Needed to order a part and had it overnighted so my ac was fixed the next day. Its been a few days and its running great. Will use him again.
  • Cametra E. Jun 4, 2016
    Central Air Conditioning Repair
    Verified Review
    very professional!
  • Alex T. Jun 1, 2016
    Central Air Conditioning Repair
    Verified Review
    We have received a very professional service for repairing our AC system. Bill answered each question and offered quick viable solutions. We have struggled with big local company left us without working AC for long weekend. In addition this company tried to charge us $800 for parts which are under warranty (I can provide the name of company in private message). Bill arrived on time to our home removed all broken parts and drove to manufacturer shop to ask for parts which he believed are covered under warranty. And he was right! He got parts for free. Bill did excellent job installing new parts. Apparently system did not run smoothly since we got corroded electrical switch. Bill found the problem quite fast and check our permission if we would like to change the switch. Bill stayed on the job until all system worked properly, and done all in a half day. Bill's knowledge, appearance, manners are very appreciated and we confident to hire him again if needed.
  • Brian L. Jan 2, 2015
    Central Air Conditioning Repair
    Verified Review
    Great experience. Very polite, no bs, showed up when he said he would and fixed the problem quickly. Needed to order a part and had it overnighted so my ac was fixed the next day. Its been a few days and its running great. Will use him again.
  • Michael B. Sep 2, 2014
    Central Air Conditioning Repair
    Verified Review
    No sales pitch and no BS! My problem seemed to be straightforward so Bill was able to tell me what he thought was wrong over the phone and give me a ballpark cost. He was on time the next morning and fixed my issue quickly. The quote he gave me on the phone was exactly what I paid. It is a huge relief to find someone in this industry that is honest and trustworthy. I will not hesitate to call him the next time I have an issue and will refer him to anyone I can! Thanks again Bill!
  • Benjamin G. Aug 21, 2014
    Central Air Conditioning Repair
    Verified Review
    AC went out in the middle of the night. Called Bill the next day and he came out extremely quickly to fix it. First time using them but their rates are great compared to other companies I've previously used and Bill was very friendly and helpful. Definitely recommend them.
  • Matthew M. Apr 12, 2014
    Central Air Conditioning Installation
    Verified Review
    Bill is most certainly the kinda guy you wanna hire.. He provided a wonderful services all round. His communication was impeccable he's approach personable honest and straight forward his quote was the most competitive by a long way and his work of the upmost quality. Bill even went out his way to help me with other matters within my project just as a favour. Couldn't speak any higher of him. Thanks again for your hard work Bill. Matthew
  • Ray H. Mar 27, 2014
    Central Air Conditioning Installation
    Verified Review
    Bill did a complete A/C replacement. He was on time he was professional and very courteous. I referred him to a neighbor and he is putting in her unit now. We are very pleased with his work.
  • Scott K. Nov 4, 2013
    Handyman
    Verified Review
    Bill was very responsive, did a quality job, and honored the original estimate even when some additional materials were needed.
  • Shawn S. Sep 26, 2013
    Central Air Conditioning Installation
    Verified Review
    Replied to Shawn S. - Oct 29, 2013

    Thank you Shawn for the positive review. It was a pleasure working for you. Please call me if you ever need anything else.

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
We offer "FREE Diagnosis" with repair. You should get a QUOTE with all major and minor repairs. Always ask questions. All technicians should be willing to explain to you everything about your system and what and why things need to be done. Go with your gut feeling on first impressions with a company and the technician.