FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a $50–$70 diagnostic trip charge, depending on the customer’s location and travel distance.
- What is your typical process for working with a new customer?
For new customers, I start with a thorough inspection and diagnostic of the AC unit to identify the issue. A $50–$70 diagnostic trip charge applies, depending on the distance.