FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Trueonefix Repair Center, diagnostics are always free. We are Tampa's premier computer repair shop, offering the best prices for computer, laptop, and Mac (including MacBook) repairs. Our top priority is customer satisfaction, and we go above and beyond to ensure it. We can confidently say that our prices are 25% to 35% lower than those of our competitors. Here are a few examples: C Grade MacBook Screen Replacement: Our competitors charge around $550-$600, while our price is just $365. Plus, we offer an A Grade screen with a 6-month warranty. Touch HP Laptop LCD Replacement: Competitors charge $450, but we only charge $285 for the same service. Choose Trueonefix for quality repairs at unbeatable prices.
- What is your typical process for working with a new customer?
Our customers bring their computers to our Computer Repair Service Center, where we provide a free diagnostic. If the customer accepts the repair cost, we begin the repair process promptly. Once the repair is complete, we notify the customer to pick up their computer. Alternatively, if requested, we can deliver the computer to the customer's address for a small fee.
- What education and/or training do you have that relates to your work?
Trueonefix was founded by a computer engineer with 28 years of experience, who also actively serves as the technical team manager in our repair center. Our technical staff holds professional repair certifications for many brands, including Apple, HP, Lenovo, and Dell.