FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Honest Pricing At Second Opinion Electric, we believe in upfront, competitive pricing with no hidden fees. Our estimates are detailed, clear, and tailored to your specific project needs. Discounts Available We proudly offer: 15% OFF your next service (limited-time offer) Discounts for military, veterans, and seniors Special rates for repeat customers and referrals No Surprise Charges We never charge surprise fees. All work is discussed and approved before we begin. Any changes or additional costs will be communicated and documented in writing. Free Estimates We provide free on-site estimates for most residential and commercial electrical projects. Flexible Payment Options We accept all major credit cards, checks, and electronic payments. Payment terms for large commercial projects can be discussed individually.
- What is your typical process for working with a new customer?
Our Process for New Customers At Second Opinion Electric, we make it easy and stress-free to get the electrical service you need. Here’s what you can expect: Initial Contact Reach out via phone, website, or online booking. We’ll gather basic information about your needs and schedule a convenient time for a consultation or service visit. Free Estimate We provide a detailed, no-obligation estimate—either on-site or virtually, depending on the project. We take the time to explain all options clearly. Job Scheduling Once approved, we schedule the work based on your availability. We offer flexible scheduling to minimize disruptions to your home or business. Professional Service Our licensed electricians arrive on time, in uniform, ready to get the job done right. We follow all safety codes, clean up after the job, and ensure you're satisfied with the results. Final Walkthrough & Payment We review the work with you, answer any final questions, and process payment. We also provide documentation, receipts, and permit info if required. Follow-Up Support We’re available after the job for any questions or support. Customer satisfaction is our top priority.
- What education and/or training do you have that relates to your work?
Education & Training At Second Opinion Electric, our lead electricians are state-licensed and insured professionals with years of formal education and hands-on experience. Our qualifications include: State of Florida Electrical Contractor License #EC13014172 Journeyman and Master Electrician Certifications Formal training through accredited technical schools and electrical apprenticeship programs Ongoing continuing education to stay current with the latest National Electrical Code (NEC), local building codes, and safety regulations Specialized training in panel upgrades, EV charger installations, generator systems, smart home wiring, and commercial electrical systems We are committed to professional excellence, safety, and staying ahead of the latest technologies and industry standards.