Make It Burn Inc.

4.8
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(21)
4.8
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21 reviews
5
95%
4
0%
3
0%
2
0%
1
5%
Customers rated this pro highly for value, work quality, and professionalism.
  • Kevin B.

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    It's an absolute pleasure working with Doug and his crew. On time, well prepared, professional and they know their craft extremely well. Hire them!!! You won't be disappointed. I hired them for 1 job, they will be back for 2 others. I also passed their info on to 5 friends in less than 24 hours.

    Nov 18, 2017Verified
  • Larry C.

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    Great people, excellent service. They even polished up my appliances.

      Mar 18, 2017Verified

    About this pro

    Customer satisfaction is upmost in any customer related business. Having established that, I've received hundreds of letters from satisfied customers praising, not only my abilities, skills and knowledge, but my patience in explaining to my customers the information they need in understanding their product(s) and the skill they also need in having a peace of mind to use their product(s) safely. Not only that, I come to my customers with over 28 years experience in the gas industry and have always been able to exceed all my customers dreams. Owner Doug Zettles of Make It Burn, Inc. takes great pride in his thirty-one years of service in the propane/natural gas services industry. His passion for working with fire has given him an extensive knowledge in everything from building custom gas fire pits to gas appliance installation and repair. He’s created a career and a service for his customers that he takes great pride in. His ability to turn gas fireplaces into a beautiful work of art using gas logs, or the ever popular fire on ice has earned him a reputation of being one of the best in his field. It has been said that there isn’t a gas fireplace that Doug cannot fix. While Doug enjoys working on gas fireplaces, building gas fire pits, creating fire effects and much more, he has said what he likes most about his job is the chance to get to know his customers. “I find it rewarding to see a customer’s face light up when they see their finished product.” In talking to his clients on what they’re looking for when they call Make It Burn, Inc. for their propane/natural gas services, they all agree they want someone who’s going to take the time to get to know them, someone who has the patience to discuss every facet of their likes and dislikes, and ultimately, they want someone who’s going to take all of that information and create the look and impression they want but just never knew how to convey to any other gas contractor. “After listening to my customer’s thoughts, in my mind I’ll design the entire project from start to finish. The real challenge is in bringing out what my customer visualized, incorporating that with my vision and bridging their fantasy to my reality in a way that is both complimentary and mesmerizing to my client’s eye.” That type of customer service is something Doug takes great pride in being able to provide to all his customers. Whether it’s with the electronic gas torches that are all able to be turned on with the customer’s iphone or remote, the gas fire tables at a few local restaurants, or simply gas barbecue grills that need to be installed or serviced, the versatility Make It Burn, Inc. is able to provide is a service that surpasses all other propane/natural gas companies. Doug and his team at Make It Burn, Inc. specialize in gas fire effects, gas logs, gas piping, gas fireplaces and both gas tankless water heaters and gas tank water heaters, ranges, spa heaters, gas appliance repair, and cooktops, among many services, as well as cleaning and servicing propane and natural gas equipment. If you are looking for a fire feature that will provide comfort, ambience and a great location to entertain, or simply needing to service your gas appliance, Doug has all your fire and propane/natural gas services covered; get in touch with him today. “You Call, We’ll Make It Burn.” When a customer comes up to me after a job and is in awe of what I've created for them, gives me a tremendous amount of satisfaction. Knowing that I'm able to do, what, in many cases, others have told them can't be done, places me in "the zone."

    Years in business

    11

    Times hired on Thumbtack

    26

    Number of employees

    4
    Show more

    Photos and Videos

    795 photos and 12 videos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        No complications. We charge $110,00 for a service call, plus any parts and labor. Pricing sheets are available for viewing by any customer.
      • What education and/or training do you have that relates to your work?
        In my field of work, not only do I do continuing education work, it's also required.
      • How did you get started doing this type of work?
        At the age of 15, I was offered a job painting and repairing gas tanks after school. The man who offered me that job saw potential in me and slowly starting teaching me the trade that has now become my lifestyle and dream. Customer satisfaction is upmost in any customer related business. Having established that, I've received hundreds of letters from satisfied customers praising, not only my abilities, skills and knowledge, but my patience in explaining to my customers the information they need in understanding their product(s) and the skill they also need in having a peace of mind to use their product(s) safely. Not only that, I come to my customers with over 29 years experience in the gas industry and have always been able to exceed all my customers dreams. When a customer comes up to me after a job and is in awe of what I've created for them, gives me a tremendous amount of satisfaction. Knowing that I'm able to do, what, in many cases, others have told them it can't be done, places me in "the zone." Doug Zettles
      Coverage Area for Make It Burn Inc. is about 40+ miles of Tampa, FL.