Q. Describe the most common types of jobs you do for your clients.
A. The most common services we provide are monthly lawn maintenance, yard clean-up and pressure washing. We have also done handyman work such as hanging ceiling fans, appliance installation and interior/exterior painting.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I wish I had known that there exist service providers who really do what they say they will do and who will be reliable so I don't have to track them to be sure that they show up when they say they will.
Q. Why does your work stand out from others who do what you do?
A. We take our time on your property and we do not cut any corners. We treat it as if it were our own and we are very proud of our work.
Q. What questions do customers most commonly ask you? What's your answer?
A. The most common question is "how much will this cost?" Along with the monthly lawn service, we decide together what the priorities are and do a little at a time.
Q. How did you decide to get in your line of work?
A. We decided when we got frustrated with unreliable contractors. We started maintaining our own yard, then we started to help some of our neighbors. The most satisfying parts of the job are seeing the transformations from "before" to "after" and when our clients tell us how happy they are with our services.
Q. Tell us about a recent job you did that you are particularly proud of.
A. A few months ago, I got a call from a man who told me that he was tired of dealing with multiple contractors maintaining his yard. He said he was not satisfied with the missed spots of the lawn maintenance company, he was dissatisfied with the tree and shrub trimming company and told me that two his precious palms were dying despite having a contractor spraying his trees.
I went over and saw that his yard was not maintained well. This elderly gentleman also showed me a crack in his lanai floor and asked what it would take to fix it. We explained that his maple tree planted very close to his lanai was the culprit. He said he was looking for someone who could "just take care of everything." We since have arranged for his large maple tree to be removed, pressure washed his driveway, sidewalk and lanai areas, removed a vine that was growing on his fence and house and painted the concrete fence and side of house. We continue to maintain his yard with cutting, edging, de-weeding and tree trimming. Current projects include arranging to have his lanai floor fixed.
Q. Write your own question and answer it.
A. What do you think are the most valuable qualities in a service professional as yourself?
Honesty and reliability. Too many times, clients pre-pay for part of the services and the contractor doesn't return when agreed to, or worse, do not return at all to complete the work.