FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a fair price for a job well done. We are not the 'cheapest' because we take pride in our work - we want you to be pleased with your landscape lighting for many years. We use only the best materials - brass crimping of wire connections (very few wire nuts), corrosion resistant wire, 20 year warrantied fixtures just to give you a few benefits of working with us. When we are through, we want you to say 'other than the stunning lighting, they left our property clean, neat, and almost like they never were here.' We want to earn your you business so that you will recommend us to others.
- What is your typical process for working with a new customer?
We show you a brief presentation about what we do. If interested, we show you fixtures, LED colors available and more to chose from. We then do a 'walk through' and LISTEN carefully as to what you want to accomplish with your outdoor space. Then, we sit down and put a design together that matches your needs with your property. We then provide an estimate of what investment you will need to complete your project.
- What education and/or training do you have that relates to your work?
We have had extensive product and installation training. In addition, we have live, on the job, experience as well. In addition, we think it is important to continue our education and training. We attend online and in person training events several times a year.