I was attracted to Susan's lessons first by the sincerity of her bio on Thumbtack, and I can say after meeting her and taking lessons with her, that in person she is just as sincere and effective. Susan is very good at keeping your expectations realistic while also inspiring self confidence and showing you aspects of your voice which you were not aware you were capable of.
Susan is a kind-hearted teacher with a good sense of humor. She is easy to work with, and has a gentle but effective way of guiding your voice and your mentality in the right direction.
During the course of my lessons with Susan, we worked on vocal placement, vowel sounds, breathing technique, intonation, sustain, and more. Susan found songs to practice with which I really liked, and was also willing to print out sheet music for a song I requested.
Overall, taking lessons with Susan was a valuable experience. I have noticed a significant improvement in my vocal performance in the short time since I started attending. I would approach every lesson excited to begin, and leave feeling elated and confident.
I began lessons thinking I had a terrible voice, and was pleasantly surprised by what Susan showed me I was capable of. I would suggest giving her a chance to help shape your voice as well.