FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Before you let just anyone fix your phone, take a second to think about what your iPhone or iPad means to you. This is a device that holds private and personal information, you might run your business through it, schedule all of your kids appointments on it and of course communicate to the most important people in your lives with it. Things can and DO go wrong during repairs ALL THE TIME. Defective screens are a possibility, accidental tech error can happen, low grade parts might be used... and the scariest of all, trusting your private information to this person. My prices are fair and competitive based upon the quality of the parts I use and the customer service that I provide. I am fully comfortable and capable of repairing your device right in front you.
- What is your typical process for working with a new customer?
Its simple... -We schedule an appointment -I show up -I fix your device -I thank you for allowing me to service your device -You thank me in return for a pleasant experience -You tell all your friends and family about this chick that fixes phones better than anyone else you've ever known
- What education and/or training do you have that relates to your work?
I have 7 years of on the job experience & I have provided training courses for technicians.