FAQs
- What is your typical process for working with a new customer?
Call Center Support & Instant Quotes Our friendly call center team is ready to assist. In many cases, we can provide an instant quote right over the phone based on your needs and property details. On-Site Assessment (if needed) For more complex jobs, one of our certified technicians can visit your property to assess the scope of work, walk the area with you, and ensure the most accurate quote. Custom Quote & Service Plan Whether by phone or after an on-site visit, we’ll provide a clear, customized quote and service plan tailored to your home or business. Scheduling & Preparation Once you’re ready, we’ll schedule your service at a time that’s convenient for you. We’ll also share any quick prep tips to help ensure a smooth experience. Service Day Our certified, fully insured technicians arrive on time and fully equipped to complete your service safely and professionally. We treat every property with care and respect. Walkthrough & Satisfaction Check After the job is done, we perform a walkthrough with you (if you're available) to confirm everything meets your expectations. Your satisfaction is our top priority. Ongoing Support & Maintenance Plans We’re here when you need us—whether for one-time service or ongoing maintenance. Ask about our recurring plans to keep your home or business looking its best year-round.
- What education and/or training do you have that relates to your work?
All of our technicians are certified in the specific services they provide, ensuring expert care and professional results every time.
- What types of customers have you worked with?
We’ve had the privilege of working with a wide range of clients—from apartment complex managers and universities to yacht clubs, country clubs, and single-family homes ranging in size from 700 to 6,800 square feet.