FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the square footage installed (height × width of each wall to be covered). 📏 Accurate Estimate – Send us the measurements, and we will calculate the total square footage and provide an estimated budget. 💰 Fair & Transparent Pricing – We practice honest and competitive rates. ✅ No Hidden Fees – All details discussed during the scheduling process will be honored, with no last-minute surprise charges or additional costs. 🔹 Adjustment Policy – The only possible adjustment occurs if the provided measurements are incorrect. For example, if you estimated 100 sq.ft, but upon verification, the actual area is 150 sq.ft, the budget will be updated accordingly. Our pricing remains clear and honest, and you will receive a detailed breakdown of your project’s calculations. We ensure a straightforward and trustworthy experience from start to finish!
- What is your typical process for working with a new customer?
Providing as much information as possible helps us clearly understand your project. 📸 Share Details – Send photos, measurements, wallpaper information, and details about wall preparation. 💰 Get an Estimate – With this information, we provide an estimated quote. 📅 Schedule the Installation – Once approved, we set a date for your project. 📏 Final Verification – On the installation day, we confirm measurements and adjust the budget if needed (changes are usually minimal). This process ensures accuracy, efficiency, and a smooth experience from start to finish!
- What education and/or training do you have that relates to your work?
With extensive hands-on experience and over 1,000 completed projects, we take pride in delivering top-quality wallpaper installations. 🛠 Expert Installation – Our team is trained in various wallpaper types, including traditional, peel-and-stick, vinyl, murals, organic wallpapers (grasscloth), and commercial vinyl. 📚 Continuous Learning – We stay up to date with industry best practices to ensure precision and excellence. 😊 Client Satisfaction – Our commitment to design expertise and skill ensures a flawless finish every time.