FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Drip Doctor Plumbing Co, we believe in fair and transparent pricing. You'll always know what to expect — no hidden fees or surprise charges. We offer free estimates over the phone or in person, and discounts may be available for repeat customers, senior citizens, and veterans. Since we specialize in minor plumbing repairs, our pricing is competitive and often more affordable than larger companies. We’re here to help you get the job done right without breaking the bank.
- What is your typical process for working with a new customer?
At Drip Doctor Plumbing Co, we keep things simple and stress-free: Initial Contact – You reach out by phone, text, or email to tell us what you need. Free Estimate – We offer a free estimate over the phone or in person, depending on the job. Schedule Service – Once you're ready, we’ll schedule a convenient time that works for you. On-Site Work – We show up on time, complete the job professionally, and treat your home with respect. Follow-Up – After the work is done, we make sure you’re happy and everything is working as it should.
- What education and/or training do you have that relates to your work?
I have over 5 years of hands-on plumbing experience, specializing in residential plumbing repairs and installations. During that time, I’ve worked under licensed professionals, learning industry-standard practices and gaining real-world knowledge on water heater maintenance, faucet and toilet repairs, water filtration systems, and more. I stay up to date with local plumbing codes and best practices to ensure every job is done safely, cleanly, and professionally.