What Really Matters, Inc.
What Really Matters, Inc.

What Really Matters, Inc.

Offers remote services
Offers remote services
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Additional florals needed

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Introduction: I offer a free sample arrangement at my first in-person meeting with the bride. I additionally will offer a free sweetheart arrangement if the order exceeds $350.00. I can walk into your venue and see what needs to be done and I will not leave until everything is the way the bride wants it.. I have an extremely critical eye, and I am a fanatic for details. I am able to see the big picture, while at the same time, focusing on the tiny details that make any event successful. I welcome the opportunity to be creative in a thousand different ways, whether it is creatively managing a modest budget or putting together an over-the-top floral display. I also love to work with the brides and grooms who are so excited about their big day and to do what I can to relieve their stress so that they can enjoy themselves.
Overview

Hired 82 times

1 similar job done near you

2 employees

6 years in business

Payment methods

Cash, Credit card, Square cash app

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

82 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

50 reviews

5
84%
4
6%
3
6%
2
2%
1
2%

Read reviews that mention:


Veronica W.

Wedding Florist

She was so wonderful! Im so happy she contacted me and decided to help me last minute due to my other Florist that cancelled but Susan did 100% times better!! Thank you so much!
What Really Matters, Inc.'s reply
Thank you Veronica! I was so happy to design your flowers! Best wishes to you!
Nov 13, 2020
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Verified
Salim H.

Wedding Florist

Susan was amazing and her assistant was great as well. No complaints whatsoever. She came through with just 3 days advanced notice for our wedding and the centerpieces looked exactly like the pics we sent her. I’ve shared some pics below because she also nailed the description we wanted for the Bridal bouquet. Enjoy the pics and book her for your event without hesitation.
Aug 17, 2020
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Verified
Daphney K.

Wedding Florist

It was a pleasure working with Susan. She was quick to respond and was able to work with me in a very short period of time. I love my flowers and the selection and colors were simply perfect.
What Really Matters, Inc.'s reply
Thank you, Daphney! Best wishes to you! I was so happy to make you happy with your beautiful flowers! All the best to you, Dr. Daphney! Susan Erlenbach What Really Matters Inc.
Oct 12, 2020
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Verified
Marwah K.

Wedding Florist

Suzan is such a nice lady I loved working with her. She did my wedding flowers and they were absolutely beautiful... thank you so much best wishes to you :)
What Really Matters, Inc.'s reply
Marwah: It was my pleasure to be your floral designer. I can't wait to see. your pictures. All the best to you! Susan E.
Jul 31, 2019
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Verified
Ashley R.

Wedding Florist

Susan was so amazing to work with. I absolutely loved the job she did on the flowers and the sweetheart table was perfect. We planned our wedding from overseas and she was very responsive and understanding of our situation. Her prices were so reasonable and the outcome of me describing to her via email what I wanted was even better than I could have ever imagined. I was so lucky to have found her!
What Really Matters, Inc.'s reply
Thank you, Ashley! It was a pleasure to work with you as well! Best wishes to you! 🌺🌷🌸💕🌸🌹
Apr 4, 2019
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Verified

FAQs

  • What is your typical process for working with a new customer?

    I try to have a phone call with the customer to get an idea of what services he or she needs. Then, I research price information in preparation for our first meeting. If possible, I attempt to make a prototype bouquet or centerpiece to take to our first meeting. I meet with the customer at a mutually convenient location with my laptop computer and my notes and research about costs. When I meet with the customer, I try to get every detail I can both about the customer's vision and any concerns about costs, preferences and dislikes, and get a strong idea of the vibe that the customer is trying to achieve so that I can prepare a final, detailed proposal to meet the customer's needs.

  • How did you get started doing this type of work?

    I have loved flowers since I was a little girl in my grandmother's garden. I have been in a career that involved a great deal of planning, preparation, dealing with unexpected developments, and helping people deal with emotionally charged, very sad situations. In this line of work, I get to do a great deal of planning, preparation, dealing with some unexpected developments, while being creative and helping people enjoy what may be the happiest day of their lives.

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