What Really Matters, Inc.
It’s free with no obligation to hire
Hired 73 times
5 years in business
Cash, Credit card, Square cash app
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Photos and Videos
Susan did the centerpieces, ceremony and reception decorations, and lots of other planning odds and ends for my 120 person wedding at the Lake Mary Events Center. One of my guests said it was the most 'pinterest-worthy' wedding they'd ever been to! :-) When I began working with Susan, I had a pretty specific vision and lots of ideas for my wedding decorations, including lots of unique items like vintage globes, paper airplanes, etc. Susan "got" my vision from the beginning, and was just as excited about making it happen as I was! She went out of her way to curate the items we needed to make it a reality--including finding globe printed candle holders for a steal on ebay! She clearly loves what she does, and it shows by the extra passion, care and personal touches she puts into everything she does. The two main items Susan was in charge of were my ceremony decorations and table decorations, which all turned out AMAZING. She did our wedding arch decorations, aisle flower balls and ceremony flowers, and everything turned out absolutely beautiful. I wish I could add pictures on here, but hopefully they are in her thumbtack profile! For our reception decorations, Susan made tall, dramatic floral arrangements for a fraction of what the florist quoted me for a similar centerpiece. She also decorated every table with candles, globes and other personally curated decor to match our vintage travel theme. The overall effect made the and they made the ballroom overall look absolutely INCREDIBLE. I love all of the photos from my reception because the backdrop of the decorated ballroom looks absolutely stunning! If you're a bride like me with a specific, pinterest-inspired vision of your wedding, Susan will do more than any similarly priced professional in the biz to see it through. I can't recommend her services enough!Aug 25, 2015
Wedding and Event Decorating
Susan made our fellowship hall look so much different. Our theme was "Winter in Paris" and she did a great job decorating.Dec 24, 2016Verified
Suzan is such a nice lady I loved working with her. She did my wedding flowers and they were absolutely beautiful... thank you so much best wishes to you :)Aug 1, 2019VerifiedWhat Really Matters, Inc.'s reply
Marwah: It was my pleasure to be your floral designer. I can't wait to see. your pictures. All the best to you! Susan E.
Susan was so amazing to work with. I absolutely loved the job she did on the flowers and the sweetheart table was perfect. We planned our wedding from overseas and she was very responsive and understanding of our situation. Her prices were so reasonable and the outcome of me describing to her via email what I wanted was even better than I could have ever imagined. I was so lucky to have found her!Apr 4, 2019VerifiedWhat Really Matters, Inc.'s reply
Thank you, Ashley! It was a pleasure to work with you as well! Best wishes to you! 🌺🌷🌸💕🌸🌹
Susan was awesome. I loved my bouquet, the way she detailed the reception decorations was perfect. All my guests loved the decorations, flowers on the tables. She was in time, communicated with me promptly when u sent her emails and texts. I would recommend Susan not only for the the good job she did but her professionalism in all aspects. Thank you Susan. You did a perfect job!Aug 16, 2018Verified
- What is your typical process for working with a new customer?I try to have a phone call with the customer to get an idea of what services he or she needs. Then, I research price information in preparation for our first meeting. If possible, I attempt to make a prototype bouquet or centerpiece to take to our first meeting. I meet with the customer at a mutually convenient location with my laptop computer and my notes and research about costs. When I meet with the customer, I try to get every detail I can both about the customer's vision and any concerns about costs, preferences and dislikes, and get a strong idea of the vibe that the customer is trying to achieve so that I can prepare a final, detailed proposal to meet the customer's needs.
- How did you get started doing this type of work?I have loved flowers since I was a little girl in my grandmother's garden. I have been in a career that involved a great deal of planning, preparation, dealing with unexpected developments, and helping people deal with emotionally charged, very sad situations. In this line of work, I get to do a great deal of planning, preparation, dealing with some unexpected developments, while being creative and helping people enjoy what may be the happiest day of their lives.