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Brown Heating, Cooling, and Plumbing

Contact for price

Drain problem

Responds within a day


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Why this pro?

This pro works on central air conditioning repairs and maintenance, water heater installs and replacements, and plumbing pipe work, and they've been in business for 58 years. Customers say they're professional and offer fair pricing.

Summarized from the pro's profile. Review their profile for the latest.

About
Brown Heating, Cooling, and Plumbing, and Venice Cooling, Heating, and Plumbing, a family of brands, in business for over 55 years, is a Family owned and operated Heating, Cooling, Plumbing, Repair, Maintenance and Installation company based in Venice, Florida. Reach out us today for a FREE estimate on your AC system replacement or Water Heater. We have been providing all types of HVAC and Plumbing services in Manatee, Sarasota, Charlotte, Hillsborough Counties and surrounding counties since our establishment in 1967. Our factory trained and certified technicians are experts in the field. We serve all needs, from installations to repair and maintenance, and everything in-between. We offer the most technologically-advanced air conditioning, plumbing, and heating products. We work together to make our products energy efficient, so that our clients save money on energy and utility bills. Actively involved in the community and social welfare, we are more than just a business enterprise. We follow our motto – “Always improving, always evolving, for our Customers, Employees and Community.”
Overview

Hired 187 times

Serves Venice, FL

Background checked

25 employees

58 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

Top Pro Icon

2022

Top Pro Icon

2021

Services offered
Drain problem
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

72 reviews

5

90%

4

1%

3

3%

2

0%

1

6%

Read reviews that mention:


pro avatar
Katie K.

Sep 5, 2025

Hired on Thumbtack

Brown heating and cooling did a great job with my water heater install. They were professional and the price was fair.

Details: Yes, the location has an existing heater • Electric tank • I would like to discuss with the professional • House

Water Heater Installation or Replacement
pro avatar
Jason h.

Dec 23, 2024

Hired on Thumbtack

Over priced. Originally wanted over $900 to pull a toilet and run a snake down the main sewer line. Worked fine but charged a ton for routine plumbing.

Details: Existing plumbing problem

Plumbing Inspection
pro avatar
Kate K.

Apr 22, 2025

Hired on Thumbtack

Our tech arrived and while he was competent and an overall nice guy, he was essentially done with our service and said it was going to be about $600, which seemed fair. My husband then mentioned he thought the toilet that was just fixed might be leaking, so the plumber looked at it, tightened the bolts for a minute or two and then came into our kitchen and just talked and talked. He was mainly trying to get us to buy a monthly maintenance subscription for the company. Then, he said that since he "had to work an extra 15 minutes" it was another $200. He never even looked at the toilet again before he left. We have hired plumbers many times over the years, but we have yet to encounter a situation where a plumber can suddenly decide to charge $1,000 an hour. I was especially put off for being charged for time that the plumber tried to sell us on a subscription plan. We went from having a positive experience to feeling like we were being taken advantage of. The toilet still leaked, so my husband ended up getting some parts via mail today and finish the job himself. We contacted the company about this and were told our concerns would be passed onto management, but we never heard back.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement
pro avatar
Jeff S.

Oct 13, 2022

Hired on Thumbtack

We live in Colorado and own a vacation rental home in North Port, Florida. It is difficult for us to hire professionals this far away who we can trust to do good work. Brown Heating & Cooling repaired a chronic problem with our condensate drain in our air conditioning unit when other HVAC technicians were stumped. They were very responsive (same day); the technician know what he was doing; and went the extra mile to clear the drain. I now have a trusted HVAC tech in Florida who will be working on all of our HVAC needs :)

Details: Routine Maintenance • Unit won't turn on or off • Garage • House

Central Air Conditioning Repair or Maintenance
pro avatar
Jen C.

Feb 1, 2023

Hired on Thumbtack

The work was good and the Brown representative was very responsive to my texts until the job was done. Afterward I noticed that my credit card had been billed twice, and when I texted about that I got crickets. I called the main office and they quickly refunded me by check. I recommend them for plumbing work with the caveat that one should check to make sure the billing is correct.

Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • House

Brown Heating, Cooling, and Plumbing's reply
Hi Ms. Conger, we apologize for the billing mishap, unfortunately our software made an error and it wasn't caught until the charges posted. Our text line is only for dispatching and scheduling new appointments, as our accounting department does not have access to that line. I'm glad we got the issue resolved quickly for you once the right department was made aware! Thank you for your business!
Plumbing Pipe Repair
Credentials
Background Check

Dale Maxwell

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    FREE Estimates on AC system replacements and Water Heaters Military, Veterans, and Senior Discounts available Buy one-Get one Free Maintenance packages Financing available New Installs as low as $50/Month

  • What is your typical process for working with a new customer?

    Call in and schedule an appointment Service Technician or Manager arrives within specified time window Repair is quoted or Estimate is given Work is Completed.

  • What education and/or training do you have that relates to your work?

    All of our technicians are certified and licensed to perform air conditioning work in Florida.

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