FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ACE Enterprises SoFlo, we keep our pricing honest, clear, and customized to each property. Prices depend on the size of the space, its condition, and the type of service (cleaning, handyman, remodeling, or post-construction). Here’s what every customer should know: ✅ Free on-site estimates for accurate and fair pricing ✅ Materials and cleaning supplies are included in the price ✅ 30% off the first deep cleaning for new clients ✅ Discounts available for recurring service (weekly, bi-weekly, every 3 weeks) ✅ No hidden fees — everything is explained upfront ✅ Optional add-ons like windows, appliances, baseboards, organization, grout treatment, etc. ✅ Fair rates based on labor, time, and level of work required Every job is unique, so we always inspect the property first to make sure clients get the best price for their exact needs.
- What is your typical process for working with a new customer?
At ACE Enterprises SoFlo, we keep it simple: 1️⃣ Quick chat – You tell us what you need. 2️⃣ Walkthrough – We pass by, check the place, and see the real work needed. 3️⃣ Quote – We give you a clear price. No hidden fees. Materials included. 4️⃣ Schedule – We pick a day and get it done. 5️⃣ Service – We show up on time, do the job right, and make sure you're happy. Fast, easy, and stress-free.
- What education and/or training do you have that relates to your work?
I have hands-on experience in estate, home, and business management, plus years of real work in cleaning, post-construction cleanup, handyman services, and remodeling. I’ve trained directly with licensed professionals in plumbing, tile work, painting, and general maintenance. I also stay updated with industry standards, safety practices, and customer-service training so every job is done the right way — clean, safe, and professional. Most of my skills come from real experience, working on properties every day and learning the best techniques through practice.