Affordable Tech Solutions

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Computer issue

Computer type

Desktop or laptop

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Introduction: ATS is here to help with all your technology related issues. We have over 20 years combined experience with also a vast network of IT professionals loyal to us who are highly specialized to their field. ATS can handle any project to oversee the entire IT infrastructure of your company network.

Overview

Hired 56 times

Background checked

4 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

28 photos

Laptops
Computer Repair
Smart Home Network
Network Support Services

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

38 reviews

5

100%

4

0%

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0%

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Read reviews that mention:

Jessica H.

Apr 25, 2022

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Hired on Thumbtack

Omar was patient, knowledgeable, and compassionate about helping me get my computer issues repaired today so I could finish my homework. We had a great conversation, and he assisted me with additional info and tips in case my computer started to slow down after having my new antivirus software installed. The service was exceptional, and I will not use any other computer technician effective immediately. Thank you so much for your help. Sincerely, Jess Harris -Student

Details: Personal (Home) • Network setup and installation • Technology support • Computer • Remotely (phone or internet)

Affordable Tech Solutions's reply

Thank you Jessica. We really appreciate your support.

Network Support Services

Agnes V.

May 21, 2022

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Hired on Thumbtack

I hired ATS to perform a "system optimization" because my imac was not working correctly. The optimization turned out to be a much bigger project than either of us expected. It took hours over two days to find the hidden glitch in my software. ATS had promised complete customer satisfaction (I was dubious!). They delivered exactly that while being easy to work with (despite my not knowing even the basic jargon for computers and therefore, how to articulate my problem). Not only was I not upcharged for the work, they saved me from buying an expensive hardware upgrade! I will definitely use them again . Thank you!

Details: Personal (Home) • Technology support • Computer • Remotely (phone or internet) • At the pro’s location

Affordable Tech Solutions's reply

Thank you Agnes. We really appreciate your support.

Network Support Services

David F.

Mar 31, 2022

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Hired on Thumbtack

The tech I spoke with was very courteous and professional. Although they were not able to fix my computer issue, they issued me a complete refund of $60 .

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Affordable Tech Solutions's reply

Thank you David. We really appreciate your support.

Computer Repair

Lisa J.

Aug 17, 2022

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Hired on Thumbtack

I needed more help than remote but I’m very impressed with this business. High quality service, very professional, punctual, respectful and solution-driven. You know it’s good service when your problem is not fixed but you would return! Job well done, Affordable Tech Solutions!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location

Affordable Tech Solutions's reply

Thank you Lisa. We really appreciate your support.

Computer Repair

Malik J.

Jun 27, 2022

·

Hired on Thumbtack

Affordable Tech Solutions were really great at helping diagnose the problem I had with my network and getting me back up and running. I would definitely recommend their services.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)

Affordable Tech Solutions's reply

Thank you Malik. We really appreciate your support.

Network Support Services

Credentials

Background Check

Omario Allen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At ATS we strongly believe world class service doesn't have to be painstakingly expensive. We price our service to make it as accessible as possible to our clients.
What is your typical process for working with a new customer?
We do a 1 on 1 consultation which we view as our discovery phase where we essentially figure out who you are and tailor our service to your needs.
What education and/or training do you have that relates to your work?
CISCO NETWORKING CERIFICATIONS MICROSOFT CERTIFICATIONS UNIVERSITY COMPUTER SCIENCE DEGREES HELP DESK COMPLIANCE CERTIFICATIONS CUSTOMER SERVICE CERTIFICATIONS EXTENSIVE COMBINED REAL WORLD APPLICATION EXPERIENCE.

Affordable Tech Solutions

FAQs

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