I am an experienced computer technician with nearly 10 years of hands-on experience repairing and supporting Windows PCs, Apple MacBooks, iMacs, iPads, and other technology devices.
My services include computer repair, hardware replacement, operating system installation and recovery, software troubleshooting, virus removal, data transfer, device setup, and general technical support for home and small business users.
I currently work full-time in the technology repair field and have experience with both Windows and Apple products. I focus on providing honest recommendations, clear communication, and reliable service.
For convenience, I can assist through public meetups, device drop-off arrangements, and other flexible service options depending on the repair.
Overview
Hired 1 time
Background checked
1 employee
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Zelle.
Services offered
Topic areas
Understanding pc
Understanding mac
Email
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, value, and punctuality.
5.0
1 review
5
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Cynthia M.
Aug 18, 2018
•
Hired on Thumbtack
This lovely young man is knowledgeable, helpful, reasonably priced, and I felt totally comfortable having him in my home. He repaired all but one of the half a dozen issues with my Mac; we are waiting for a part in order to address the final issue. Highly recommended!
Details: Mac (Apple) • Laptop • Need a diagnosis to determine issue • The computer technician travels to me
Computer Repair
Credentials
Background Check
Stevenson Sama
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent pricing. Most jobs begin with a diagnostic or consultation to determine the issue and the best solution. Pricing varies depending on the device, parts required, travel distance, and complexity of the repair. Estimates are provided before work begins so there are no surprises.
What is your typical process for working with a new customer?
I start by gathering information about the issue, device model, and any symptoms the customer is experiencing. After reviewing the problem, I provide recommendations, diagnostic options, and repair estimates. Once approved, I perform the work, verify functionality, and explain the results in plain language.
What education and/or training do you have that relates to your work?
I studied Computer Science at Palm Beach State College and have spent years working in computer and mobile device repair. My experience includes Windows PCs, Apple devices, Chromebooks, hardware diagnostics, software troubleshooting, operating system installation, data recovery, and customer support. I currently serve in a technical leadership role and continue expanding my skills through hands-on labs and professional development.
