GPU Handyman Services LLC
It’s free with no obligation to hire
Hired 6 times
1 year in business
Cash, Check, Venmo, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Disinfect surfaces touched during the job
Carport & Shed
180ft Fence with two gates
Photos and Videos
Read reviews that mention:
- Wesley H.
Ian was responsive and highly professional when we asked him to cut our interior cabinet walls to fit a sink. He came by the same afternoon that we contacted him to look at the project and discuss with us, then returned the next morning to complete the project. He was efficient (in and out in about 30 mins!) and very personable. We will absolutely be using Ian again in the future!Oct 3, 2020Verified
- Glenna D.
Did a great job, was super fast with scheduling an appointment and fast with the work completed. We had a toilet that was rocking and he was able to fix it in under an hour! Will definitely use him for future projects.Sep 22, 2020Verified
- Johnny E.
Fence and Gate Installation
He replaced 75ft of fence and restored my gate to work properly. Got the job done quickly and did a great job. Highly recommendedSep 10, 2020Verified
- Antony A.
I moved into an apartment where a dozen things needed fixing. A neighbor recommended GPU and gave me Ian's number. He installed closet shelves, fixed the kitchen cabinets and the garbage disposal, replaced and installed new vent fan motors in the bathrooms and gave the place a fresh coat of paint. I highly recommend GPU Handyman Services (Ian). Very personable and courteous.Aug 12, 2020
- Daniel R.
Fence and Gate Repairs
Contacted GPU for a fence repair. Came out the same day and fixed my fence in under 2hours. He was so good I asked for a quote on more house repairs while he was here. *updated Not honest with pricing. After I Hired Ian to repair my fence, I asked him for a quote to repair some siding on the house, repair some wood root on my deck and garage, and paint. I decided to only hire him to do the repairs because his paint quote was double what others quoted me (over $3800). We agree on a price for only the repairs. Mid way he tells me the entire deck needs replacement. I ask him how much additional it would cost. He then tells me and starts to get back to work. But at the end of the job he hits me up for more money. Tells me the original increase (which I already zelle’d him) was only for the supplies. And to top it off, he didn’t repair the garage! He left saying “he had to get home”. The only reason I hired him over my other handy man who I like is because he said he would do the garage too. But he told me “his painters” would be willing to reduce their price by over half and that they could finish his work on my garage since he had to go. I thought it was sort of fishy to reduce a quote that much but they told me they could get it done by thanksgiving and I didn’t want an unfinished house. Plus I wanted my garage fixed. After hiring Ian, I should have saw this as a red flag and went with someone else. So Ian tells me the painters would start on the Sunday before thanksgiving and would be done by Wednesday. These “painters” he had weren’t professional. Did not show up the day he said. Didn’t show up the first day at all. Ian wouldn’t even give me their phone number after I asked to see where they were. They did come on Monday to pressure wash but were here for like 2 hours. (I’m not really sure they pressure washed because I found leaves that were still stuck to the house that they just painted over.) Then after the “pressure washing” they came when they felt like it, sometimes for an hour or 2 a day, and got paint on my furniture. These painters looked like it was a mom a dad and some of their kids painting. No company name, no name on their truck, no paperwork. To top it off one day they didn’t come at a all and then they came on thanksgiving day at 7am for 3 hours. But at least they “finished” the repairs on the garage that Ian left for them (it does not look professional). Then Ian hits me up a week after I paid the painters asking me for more money claiming he paid the painters to finish HIS repairs. Not exactly professional. Sometimes it’s better to hire people you know who may charge a little more than to have an experience where people aren’t honest. And to top it off, Ian’s original wood work isn’t that good. Boards on the deck stairs are crooked and the siding has gaps. On one part of the deck where he repaired it he told me “it looks ok, it’s not my best”. He was right. It looks bad. I would look somewhere else if I was looking for repairs or a handyman.Dec 14, 2020VerifiedGPU Handyman Services LLC's reply
First to address this clients review- the painting of his house I recommended the painters and i told the client that he would be dealing directly with them. The reason for this was that i was not marking up their labor to make a profit so dainel the client hired them not me i only made the contact so any issues he had with them is not a reflection of my work and work ethics. Second about honesty . When Daniel the client explained to me what he wanted done i gave him a price based on what he wanted to spend. I specifically told him and recommended that he replace his entire step runners and treads he said just price to change 4 or five of the step boards . This was also what he said about the deck floor boards price to change 4 rotted ones When i started the job i stopped and called him because there was excessive wood decay. He still did not want to replace the step but oked changing all the step boards ( this was triple the work on the steps. The deck i recommended changing all floor boards for safety and esthetics. He asked me how much more it would cost abd i told him materials would be $400 more and that labor would be a little more. “ ok i will check with my wife” a few minutes later he said go for it. Instead of changing 4-5 16ft lengths of deck board we redid the entire flooring of the deck (20 boards) when we were done i went over the completed job with him. He was totally satisfied saying wow it looks good that aa really changed a lot of the cedar siding . At that point i told him that i did not like the step work but that i made it safe and that there was no way to make it better since he did not want to replace the step like I recommended. He said that was what he wanted. At that point he said he would Venmo us the money and i told him we needed $400 more for the labor for the deck- i did not charge him for the extra work the stairs . He was not happy with that but paid us he failed to remember when i said that there would be an extra labor charge . The only part of the job i did not do was repair the garage door. I did not charge him because i had not done it yet ($300) i however made arrangements with the painter to patch the garage door which the painter did - and did it the way i explained to daniel that it would have been done. Three weeks later after contacting the painters to ensure he had repaired it i texted Daniel for payment of the $300 and that started this entire dialogue. Bottom line is he never paid for fir the garage door repair and instead of texting back and forth i told him forget it and to have a great Christmas. Then the bad reviews. Check my reviews!! All A except for his .
- What should the customer know about your pricing (e.g., discounts, fees)?I give a good product for a fair price. There are average prices as can be seen on google. I follow some of these but if I am doing a job for a client I would bundle the pricing basically giving the client a discount. Pricing also varies by job complexity and materials cost. I do not like to give prices without seeing the job. For example hanging a chandelier in eight foot ceiling versus 12 ft and also dependent on fixture weight.
- What is your typical process for working with a new customer?Contact by text email or telephone. Get a basic idea of project. See job in person if possible (no charge) or necessary. Explain best options if client is open to this. Set estimate ( which can go up or down depending on materials that may be needed) Get down payment and schedule time to start. Punctuality and reliability is the key.
- What education and/or training do you have that relates to your work?Over 30 years in remodeling (have done a little of all aspects of construction) for self friends and clients. Certificate in construction management. Worked as superintendent for a construction company for four years. Have learnt my capabilities and know when to tell clients I am not good at something.