Smart Home Empire

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Responds in about 17 min

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About

Smart Home Empire provides service to new and existing systems and entire design for a current home or new construction. We serve all of your smart home needs or help with different aspects including: Security, Cameras, Sound, Phone Systems, Outdoor Lighting, IT & much more! Installation with Smart Home Empire, you will be in good hands. We are dealer and programmer for the services that we provide, so you will be covered for any aspect of your project. We love seeing customers face after job is done. We want to provide our customer's with something better. Our mission is to change the customer service in this industry that people complain most about. We guarantee a quality service that no one in the industry will beat.

Overview

Current Top Pro

Hired 196 times

Serves Palm Beach Gardens, FL

Background checked

5 employees

8 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

2020

2019

Services offered

Features wanted

Building height

Single-level building

Two-story building

Three-story building

4-10 story building

Projects and media

152 photos

Projects and media

152 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

124 reviews

5

89%

4

4%

3

1%

2

2%

1

4%

Read reviews that mention:

Nancy B.

Feb 19, 2025

•

Hired on Thumbtack

Honestly, I did not hire them because they were honest with me up front and told me not to waste my money on an outdated audio system. They could have sold me something but instead, they were honest and saved me money and they totally have my respect for that.

Details: Speakers • Audio problems

Home Theater System Repair or Service

Anthony r.

Jul 21, 2025

•

Hired on Thumbtack

Dean was great in answering my question the employee who came over to propose the estimate was very professional as well & respected my property answering all my questions. My issue is with a $5000 estimate to upgrade my panel and add an EV outlet. Ouch ! That’s the highest estimate I’ve gotten by a mile. I received an estimate for $1600 for the same work by another electrician. Not sure why it’s 3x more I am actually surprised in the big difference it’s actually disappointing I felt very comfortable with the employee doing the estimate, wanted to hire him plus I am need of other electrical work at my place since I want to add can lights as well. The estimate was given to me over the phone by dean. They are just too expensive especially when others doing the same work are 3x cheaper.

Details: Upgrade wiring, fixture, or equipment • EV charger • Under 8 feet (low ceiling) • House

Smart Home Empire's reply

Sorry to hear our price was too high for you. But safety and passing inspection are our main focus. And yes, anybody can come and say it will cost you $1,600 but it's a matter of getting it done and not put you in danger. From what our technician saw, a lot of things would need to be upgraded since the panel and wiring is so old. Plus the additional works you was looking to get done. If we had a chance to send you our estimate you would have saw the breakdowns of everything and how much everything cost as well. But when we spoke on the phone, it was a ballpark to give you an idea. But thank you for giving us a chance to bid on your project.

Electrical and Wiring Repair

Albert F.

Nov 21, 2024

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Hired on Thumbtack

Dean, what can I say? He was thorough, and polite, and took his time explaining how the system works. His work was clean.

Details: No video components need to be installed • Surround sound system • Receiver • Speakers • Soundbar • Drywall • Yes, but I will need guidance from the professional

Home Theater System Installation or Replacement

Alexandria A.

Aug 8, 2024

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Hired on Thumbtack

Dean was incredible to work with start to finish! He responded asap when I sent an inquiry in the evening. We were booked the next morning. His bright personality made everything super easy. He was great to work with, very efficient, and I left feeling satisfied with the job. Vert grateful that he finished projects I’ve been trying to get done for ages. Thank you, Dean!

Home Security and Alarms Install

Nathan S.

2 weeks ago

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Hired on Thumbtack

Outdoor audio system stopped working, Dean came out quickly worked hard and got everything running perfectly. Thanks!

Details: Receiver • Speakers • Audio problems

Home Theater System Repair or Service

Credentials

Background Check

Dean Medor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are customized to your specific needs and spaces. We would love to consult with you and take a look at what you're working with, from there we'll be able to find the perfect solution and price. Feel free to reach out to us!
What is your typical process for working with a new customer?
We're friendly, professional, dependable and detail oriented. We want to hear your vision if you have one and work with you to help bring it to life. If you don't yet know exactly what you wan't, we'll help design the perfect setup for you!
What education and/or training do you have that relates to your work?
We're partnered with various major brands. We are both a dealer and receive training on programming and supporting the devices we install. When we install something, we make sure it works!

Smart Home Empire

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