Jeff was great, he arrived at scheduled time for quote, awning was here in less than 3 weeks. I had to work day of installation. My mother was here and sent me a picture of completed install. I ordered a blue awning, but the awning was red, sent a text to Jeff, and he had transposed a number, ordered the right awning, was here within a week. Very professional, I plan on using him again to replace an existing stationary awning. Couldn't be more pleased with the Sunesta awning and Jeff's service. I would recommend him to any family members or friends.