Balanced Garage Doors

You know how it can be when you're trying to locate a service rep. to repair/replace something mechanical at home. You kind of dread making the call; are they going to be honest, will they actually show up on the day/time agreed upon? Yes, was the answer to those 2 questions when I called Balanced Garage Doors about my garage door opener. If all business's followed these standard practices, man life would be a little easier. 1. After making an online request with "Thumbtack" to see about my garage door opener, I was contacted that same day to set up an appointment. 2. Next day I received a follow up e-mail confirming the appointment. 3. Night before the day of svc. I received a confirmation e-mail for next days window of time for svc. 4. Received a phone msg. from Josh (svc. rep.) on Wednesday morning giving me a better estimation when he'd arrive. 5. Josh called about 20 minutes out, he was on his way here. I know this sounds like overkill, but Josh's excellent service and workmanship made it a pleasure doing business with Balanced Garage Doors. BTW, the installed, out the door cost was great.

Glen (technician) was very prompt and professional. He repaired my garage door and shared tips in taking care of it. Even the people from their office was very responsive and gave me a reasonable estimate which gets the job done.

Responded quickly. Excellent work to repair our garage door. Had the parts on the truck so they were able to repair on site. Would use again.

I am very happy with my new garage doors and the work that was done. The technician was very knowledgeable and the work was completed on a timely basis. I also like that this company will give you a free estimate, they do not all do that. I would recommend this company for repairs or replacements.

From start to finish, Balanced Garage Doors were a dream to work with. The set up and scheduling was a breeze. Our technician, Glen, was punctual, communicated with us at every step, efficient, and the work was professional and top notch. I would definitely recommend Balanced Garage Doors.