FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and straightforward. We offer competitive rates and there are no hidden fees. Discounts are available for bulk purchases or long-term commitments, so let us know if you’re interested in those options. If you have any specific needs or questions about pricing, feel free to reach out, and we’ll be happy to provide more details!
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to be smooth and thorough. Here’s how it typically works: •Initial Contact: We start with a detailed conversation to understand your specific needs, preferences, and any special requests. This helps us tailor our service to meet your expectations. •Assessment: We may schedule an initial visit or ask for details about your space to assess the scope of work. This allows us to provide an accurate estimate and plan accordingly. •Proposal: Based on the assessment, we’ll provide a clear and comprehensive proposal outlining the services we’ll provide, along with the cost and timeline. •Scheduling: Once you approve the proposal, we’ll set up a convenient time for our team to start working. •Execution: Our team will carry out the cleaning with attention to detail and professionalism, ensuring all your requirements are met. •Follow-Up: After the job is complete, we’ll check in to ensure you’re satisfied with the results and address any feedback or concerns. We strive to make the entire process as seamless and transparent as possible to provide you with an excellent experience from start to finish.
- What education and/or training do you have that relates to your work?
I have a solid foundation in both formal education and practical training that supports my work. I have completed specialized training programs in cleaning techniques and hygiene standards, covering everything from the use of cleaning products to best practices for different types of surfaces and environments. Additionally, I ensure that both my team and I stay updated with the latest trends and innovations in products, equipment, and professional techniques through continuous learning. This combination of education and practical experience ensures that we provide high-quality and reliable service to every client.