FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Wav Cleaning Services LLC, we offer fair, transparent, and competitive pricing based on the size of your home, the type of cleaning requested, and your specific needs. There are no hidden fees — the price we quote is the price you pay. We also provide special discounts for recurring services, such as weekly, biweekly, or monthly cleanings, as well as for new customers and referrals. Our goal is to deliver exceptional quality at a reasonable cost, ensuring you get the best value for your investment.
- What is your typical process for working with a new customer?
At Wav Cleaning Services LLC, we make the process simple, transparent, and stress-free. 1. Initial Contact: We start by listening to your needs and discussing the type of cleaning service you’re looking for. 2. Free Estimate: We provide a clear and detailed estimate based on your home’s size, condition, and cleaning preferences. 3. Scheduling: Once you approve the quote, we schedule your cleaning appointment at a time that’s most convenient for you. 4. Professional Service: Our trained team arrives on time, fully equipped with high-quality products and tools to ensure top-notch results. 5. Final Walkthrough: After the cleaning, we review the work to make sure everything meets your expectations — your satisfaction is always guaranteed. Our goal is to build lasting relationships based on trust, quality, and care.
- What education and/or training do you have that relates to your work?
At Wav Cleaning Services LLC, our team is professionally trained in residential and commercial cleaning techniques, safe chemical handling, and proper sanitation practices. We stay up to date with the latest industry standards and use best practices to ensure every job is completed safely and efficiently. Our staff has completed training in: • Deep cleaning and disinfection procedures • Use of eco-friendly and pet-safe cleaning products • Customer service and attention to detail • Workplace safety (OSHA guidelines) This combination of hands-on experience and professional training allows us to deliver reliable, high-quality results every time.