FAQs
- What is your typical process for working with a new customer?
Step One: Discovery Call We begin with a discovery call to understand your business, goals, and challenges. This helps us tailor our services to meet your specific needs. Step Two: Needs Assessment We conduct a thorough needs assessment to identify areas where our services can make the most impact. This includes evaluating your current social media and email marketing strategies. Step Three: Customized Proposal (if needed) Based on the information gathered, we provide a customized proposal outlining the specific services and strategies that will benefit your business. Step Four: Onboarding Once the proposal is accepted, we initiate the onboarding process. This includes setting up communication channels, access to necessary tools, and gathering initial information. Step Five: Strategy Development We work closely with you to develop a comprehensive social media and email marketing strategy tailored to your business objectives. Step Six: Execution With the strategy in place, we begin executing the plan. This may involve social media management, virtual assistance, coaching sessions, or a combination, depending on the agreed-upon services. Ongoing Communication We maintain open communication throughout the process, providing updates, insights, and addressing any questions or concerns you may have. Regular Evaluation and Optimization We regularly evaluate the performance of our strategies and make adjustments as needed to optimize results and ensure continuous improvement.
- How did you get started doing this type of work?
At TSH Agency, our journey began with a passion for leveraging the power of social media marketing to help businesses thrive. As the founder, I, Candace, started my career in social media as a freelancer social media manager and content creator gaining valuable insights and expertise along the way. Recognizing the transformative impact these strategies could have on businesses, I founded TSH Agency to bring a personalized and effective approach to our clients.
- What types of customers have you worked with?
We know that running a business can be hard. That's why we exist. At TSH agency, we believe that your time is precious, and you should spend it doing what only you can do: work on what makes your business unique and special. Whether you're a church looking for help with social media presence or a real estate agent who needs someone to manage their email marketing campaigns, we can help! We've worked with clients across all industries—from wellness coaches to law firms—and we want to bring our expertise to YOU.