Urban Pest Control

Alpharetta, GA

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About this pro

How does your service stand out?

Treatments from UPC are guaranteed to last for 6 months. Skip the hassle of scheduling every month due to sub-par service. If a problem should arise within 6 months of your treatment, we'll take care of it for absolutely no charge. Twice-a-year treatments also include FREE termite coverage. That's right, FREE! No extra tax, fee, or however else you want to put it. The best part? It's less than $0.79 a day! You deserve to live pest-free.

What do you enjoy about the work you do?

Serving our customers, and knowing our services better their quality of life. They're the reason we're still in business after 25 years!

Location

Alpharetta, GA 30022

Website

Years in business

25

Times hired on Thumbtack

165

Reviews

66 Reviews
  • Thumbtack Customer Jul 8, 2017
  • Kay M. Jul 1, 2017
    Termite Inspection
    Verified Review
    Great company, technician was professional and knowledgeable.
  • Mandy S. Jun 29, 2017
    Pest Control Services
    Verified Review
    Great value with friendly service!
  • Darius W. Jun 19, 2017
    Pest Control Services
    Verified Review
  • Thumbtack Customer Jun 16, 2017
    Friendly and knowledgeable technician. Very good price.
  • Bree F. Jun 3, 2017
    Pest Control Services
    Verified Review
    I was very happy with urban pest control!! Everyone should use them.
  • Niyi A. May 31, 2017
    Pest Control Services
    Verified Review
    On time.
  • Jamie R. May 26, 2017
    Pest Control Services
    Verified Review
    Very responsive, answered all my questions, the technician arrived early which was much appreciated. Very smooth process and would highly recommend this company based on my experience thus far.
  • Irene W. May 24, 2017
    Pest Control Services
    Verified Review
    Good experience.
  • Dave S. May 20, 2017
    Pest Control Services
    Verified Review
    Nice guy
  • Sergio R. May 10, 2017
    Pest Control Services
    Verified Review
    Nice personality and very professional
  • Joyce L. Dec 1, 2016
    Pest Control Services
    Verified Review
    Just had a great conversation with Dylan on the phone to schedule our appointment. He was very nice and thorough, answered pretty much all my questions. This gave me a good feeling about the company. My appointment is this Saturday, and we'll see how that goes. But so far so good.
  • Derrick B. Nov 21, 2016
    Cockroach Extermination
    Verified Review
    Excellent service. Very professional and knowledgeable.
  • Charles S. Nov 1, 2016
    Termite Inspection
    Verified Review
    Great service with "southern hospitality". I would recommend.
  • Thomas A. Oct 12, 2016
    Pest Control Services
    Verified Review
    Excellent Service
    Quick, thorough and friendly
  • Brianna C. Sep 29, 2016
    Pest Control Services
    Verified Review
    Walt did a good job and explained everything well competitive price and free follow ups.
  • Duane C. Sep 22, 2016
    Cockroach Extermination
    Verified Review
    Hire a PROFESSIONAL...
    Walter was very thorough and personable. We signed up for the six month term. Sometimes you must give up amateur efforts and hire a PROFESSIONAL!
  • Rodney P. Sep 12, 2016
    Pest Control Services
    Verified Review
    Thumbs up so far!
    The exterminator was prompt and professional. Very nice guy. As promised, I've been seeing the bugs driven out and dying. I would give 5 stars, but I have to make sure all the bugs are gone in the time frame promised!
  • Rob W. Aug 31, 2016
    Pest Control Services
    Verified Review
    Very professional and thorough. The 6 month service is certainly worth the money for the service they give you.
  • Detric F. Aug 22, 2016
    Termite Control Services
    Verified Review
    Great service! Fast, friendly, reliable
  • Andrea S. Aug 21, 2016
    Cockroach Extermination
    Verified Review
    The communication on Thumbtack was prompt. The person that I called to schedule my appointment was friendly and helpful. The person who came was prompt and did a good job. We have seen a few dead bugs but no live ones. My husband and I are very pleased with this company.
  • Florije K. Aug 18, 2016
    Termite Control Services
    Verified Review
  • Paulette R. Aug 17, 2016
    Cockroach Extermination
    Verified Review
    Job well done, will recommend to all.
  • A- O. Aug 15, 2016
    Pest Control Services
    Verified Review
  • Trevor B. Aug 12, 2016
    Pest Control Services
    Verified Review
    Matt was great! He was very thorough, explained in detail what he would be doing, and got the job done.
  • Ashley P. Aug 4, 2016
    Pest Control Services
    Verified Review
    Customer service is great. Staff is knowledgeable. Bugs are gone!
  • Peter M. Aug 3, 2016
    Pest Control Services
    Verified Review
  • BEVERLY P. Aug 3, 2016
    Termite Inspection
    Verified Review
    Courteous and prmofessionall
  • Noelle S. Aug 1, 2016
    Pest Control Services
    Verified Review
  • Eurainess R. Jul 12, 2016
    Pest Control Services
    Verified Review
    Prompt service. Very friendly and thorough. Ive only had one visit so far and it worked very well. Hopefully a few more visits will resolve my problem altogether. Thanks for the referral Thumbtack.
  • Steven N. Jul 6, 2016
    Pest Control Services
    Verified Review
    Very professional and fast service
  • Tim B. Jul 2, 2016
    Pest Control Services
    Verified Review
  • Brian B. Jul 2, 2016
    Pest Control Services
    Verified Review
    Will use again
  • John S. Jul 1, 2016
    Pest Control Services
    Verified Review
    Walt came out to do the first treatment on a twice yearly plan. There was a mixup on the appointment time so he was late, but the service was very good. He took time to spray some trees on my property that looked like they had some ant infestation starting and he helped me figure out a more cost-effective termite plan than I was originally considering. Overall quite good. I'd recommend them to anyone.
  • Megan H. Jul 1, 2016
    Pest Control Services
    Verified Review
  • Memory S. Jun 30, 2016
    Pest Control Services
    Verified Review
    Walter was very knowledgeable, friendly and easy to talk to. I would highly recommend them!
  • Amanda L. Jun 21, 2016
    Pest Control Services
    Verified Review
  • Mateo G. Jun 19, 2016
    Pest Control Services
    Verified Review
  • Vince C. Jun 15, 2016
    Pest Control Services
    Verified Review
    Nice, professional folks will use again!
  • Laura K. Jun 12, 2016
    Termite and Pest Inspection
    Verified Review
    Thorough and helpful with explanations
  • Silver C. Jun 7, 2016
    Pest Control Services
    Verified Review
    Was a no show. I called to find out what happened and they said I was no where in their database and didn't have any of my records even though I spoke to the same person who took all of my information previously.
  • Michael M. May 23, 2016
    Pest Control Services
    Verified Review
    Very professional and explained every steps of the process. I will be using Urban Pest in the future. Definitely recommended.
  • Deborah C. May 20, 2016
    Termite and Pest Inspection
    Verified Review
  • Priti S. May 12, 2016
    Pest Control Services
    Verified Review
    Took care of my concerns and even sprayed outside. Very friendly and accommodating. And a great overall deal.
  • Kevin C. May 3, 2016
    Pest Control Services
    Verified Review
    Friendly, professional-- actually, quite charming. Educated us a bit on the nature of our pest issue and seemed quite knowledgeable. We'll see how well the treatment works, but $140 for 6 months of on-call pest control is a great deal. Good conversation was an added bonus.
  • Joy G. May 2, 2016
    Pest Control Services
    Verified Review
    Excellent service! Great customer service and knowledgeable. I would recommend everyone to use their service.
  • Lisa S. Apr 27, 2016
    Pest Control Services
    Verified Review
    Very friendly, efficient and informative
  • Ramadan K. Apr 16, 2016
    Pest Control Services
    Verified Review
  • Rashida P. Mar 27, 2016
    Pest Control Services
    Verified Review
  • Dawn M. Mar 22, 2016
    Pest Control Services
    Verified Review
    Matt was extremely nice and knowledgeable throughout the whole process. I opted for the 6 month treatment just in case one application didn't wipe it out. On the day of my appointment, Matt called and said he was going to be 45 minutes late. He actually wound up being almost 2 hours late and did not give me a second call. Besides that, the appointment went very well and I enjoyed chatting with Matt throughout the process. He went into the attic and under the house to make sure he got the bugs at the source. In the 3 days since my appointment, my husband and I have been killing "drunk" roaches ever since, and have seen dead ones outside on our porches. I hope it has eliminated the problem, and I find comfort in the fact that for the next six months I can call for additional applications at no charge.
  • Amos S. Jan 6, 2016
    Pest Control Services
    Verified Review
  • Kevin W. Jan 4, 2016
    Pest Control Services
    Verified Review
    Did a good job. He was very nice, polite, and informative.
  • Kimberly J. Nov 15, 2015
    Pest Control Services
    Verified Review
  • Peter T. Sep 12, 2015
    Pest Control Services
    Verified Review
    We were infested with tiny ants for two weeks and nothing we tried worked. Urban Pest Control came to the rescue and we haven't seen one ant in over two weeks. Love knowing that they will come back if we do have an issue. The technician was also very polite and personable.
  • Michael P. Aug 26, 2015
    Pest Control Services
    Verified Review
    Matt was really nice and explained all the details. The person scheduling appointments was super nice as well. The price was reasonable and I felt they did a good job.
  • Holly H. Aug 24, 2015
    Pest Control Services
    Verified Review
  • Kevin D. Jul 28, 2015
    Pest Control Services
    Verified Review
    Guy showed up prepared, took care of the problem and then did a little extra just in case. Then he knocked $50 off without me asking. I have a new pest control company. These guys rock.
  • Mia M. Jul 23, 2015
    Pest Control Services
    Verified Review
    Very quick and attentive. Explained all the details of what I should expect moving forward. Will be available anytime for the next 6 Months inexpensive.
  • Janice S. Jul 6, 2015
    Pest Control Services
    Verified Review
    The exterminator did a thorough job. He was professional, respectful of my time, friendly and knowledgable. I would recommend this company. We have not had a problem since the service.
  • Melissa S. Jun 18, 2015
    Pest Control Services
    Verified Review
    I was very pleased with Urban Pest Control. My tech was on time, pleasant and very knowledgeable. He answered all my questions and addressed all my concerns. Very professional, went above and beyond to get the job done and offered to come back if the problem persist.
  • Karen C. May 4, 2015
    Pest Control Services
    Verified Review
    Matt from Urban Pest Control was very knowledgeable and did a great Job!!
  • Patricia L. Apr 24, 2015
    Pest Control Services
    Verified Review
    I have worked with Urban pest control before and I was very satisfied with their work. This will be a six month project, and I expect it to go well. Thanks to Thumb tack for making this easy for me.
  • Shanda W. Sep 20, 2014
    Pest Control Services
    Verified Review
    I have been searching for a quality pest control company that will not cut corners. Urban Pest Control offered me a deal I couldn't resist. Matt called me 45.minutes before arriving. Once he arrived he listened and explained his treatment plan for my home. He was extremely detailed and took his time when performing the service. I learned allot and I appreciate everything.
  • Natalie M. Sep 16, 2014
    Pest Control Services
    Verified Review
    They quoted me $26 to spray my home, so I scheduled the service. Day of service the receptionist called me and tried to charge my credit card for $160. Of course I declined and wondered what kind of scam they were trying to pull.
    Matt R. Sep 17, 2014

    I spoke with Natalie and explained our pricing. The first sentence of our THUMBTACK offer explains that $26 is an equivalent price for our 6 months service. We do not offer a monthly service . Natalie does not live in Atlanta. We offered her several payment options for service at her property. In our 22 years of operation I do not recall any new out of town customer pre-paying for a service to their Rentsl property. I encourage Natalie to more carefully read our website : urbanpestcontrolusa.com to help clear up any misunderdstanding. We welcome Natalie to reschedule her appointment and please only pay for services AFTER completion.

  • Beatrice J. Sep 14, 2014
    Pest Control Services
    Verified Review
    I was impressed with the initial service as they came when they had agreed and called beforehand. I have a heavy infestation of german cockroaches and I knew that 1 treatment was not going to suffice so I paid for their 6 month plan where they agree to come back as many times as needed. I called back 2 weeks after the initial treatment and was given an appointment for 2 weeks later and no one showed up or called when I called indicating that no one had shown up. While I was appreciative of how well they handled the initial service and how they took care of my wasp nest, it is bad service to stand someone up and then no one is available to receive phone calls on the weekend.
  • Douglas S. Sep 13, 2013
    I wanted to commend your company on the fine service we received today. Matt came and took care of the initial service, explained the papers that I had to sign and did a great job. Thanks for your good work in the pest control area. Sincerely, Elizabeth Van Laanen

Q&A

What is your typical process for working with a new customer?
Once you call, we'll schedule a time for the owner to come to your property. Matt will walk you through the steps we'll take to treat your property. Next, he'll quote you a one-time payment which covers your property the next 6 months.
What education and/or training do you have that relates to your work?
25+ years in pest control.
Do you have a standard pricing system for your service? If so, please share the details here.
$140 one-time for 6 months coverage. Termite treatment coverage is included free of charge. Your home will be completely protected for less than $0.79 a day.
What advice would you give a customer looking to hire a provider in your area of work?
Don't overpay for lesser service! Call today.