Looking for a PROfessional licensed and insured Plumber? Great news! you found us! 😁
We'd like to welcome you with a *$25 Off Thumbtack Only Discount!! Mention you found us on Thumbtack and ask to get $25 off any service work of $150 or more! *Not valid with any other discounts, or coupons, must be requested at time of service.
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Don't want to pay all upfront? We got Financing options to make jobs affordable like a 6 months no interest and 52 month payment plan!
If you are reading about us, then we do serve your area and are Local!
We have techs that live in your neighborhood from McDonough & Gwinnett to Lithonia, Athens, Commerce, and even down near the Eatonton & Greensboro area too!
We are a residential & Commercial plumbing service company covering many counties that is centered around you, our customer!
We offer same day service (when possible), up-front pricing and **free estimates.
we charge a $95 diagnostic /service charge. However 100% of that is applied towards repairs if approved.
We are locally owned and operated. We strive for and earn many 5 star reviews from our great customers. We love making smiles!
We take pride in helping folks every day with their plumbing and providing a very high level of quality customer service. Our goal every time is to do our best in every way possible to leave with a happy customer as the end result!
We have won the ABH readers choice award for the last 4 years in a row by keeping our customers as priority #1.
We offer financing and great coupon discounts that can help make jobs more affordable. ************** We can't wait to meet you and help make your plumbing smile!
Overview
Hired 382 times
Background checked
License verified
23 employees
11 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
Credentials
License verified
Plumber – Master – Unrestricted
License state: GA
Background checked
Passed by Sam Ivey on Jun 16, 2021.
Services offered
Pipe issues
Leaking pipes
Burst pipes
Other pipe issue
Poor draining
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Very good 4.6
254 reviews
5
85%
4
6%
3
1%
2
1%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tandrea H.
Jun 6, 2026
•
Hired on Thumbtack
Dylan showed up prepared to access and gave a reasonable quote. The timeline exceeded expectations and the work completed eased my mind as well. We had a leak due to old plumping. Dylan replaced the pipe and the leak subsided. Efficient and easy thanks for being a great company that we can rely on as homeowners when our own home warranty insurance can’t be reliable. A forever customer!
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Water heater • House
Plumber Pro Service And Drain's reply
Thanks! Glad we could help and be of assistance
Plumbing Pipe Repair
Kimberly P.
Apr 29, 2026
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Hired on Thumbtack
Fantastic service! The plumber arrived exactly on time, was very polite, and changed my shower head quickly. Professional, tidy, and great customer service. Highly recommend!
Details: Combination shower and bathtub • 1 shower or bathtub • Yes, all supply and drain lines are in place • House
Plumber Pro Service And Drain's reply
thanks Kimerly! we Appreciate the opportunity to serve you and your kind words!
Shower and Bathtub Installation or Replacement
Tia W.
Feb 28, 2026
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Hired on Thumbtack
We were on track to spend thousands based on another companies estimate! The fix was so simple and cost effective. I'm so glad I went with this company.
Details: Repair • Leaks • Unusual noises from inside heater • Gas tank • Garage • House
Plumber Pro Service And Drain's reply
thanks Tia! we Appreciate the opportunity to serve you and your kind words!
Water Heater Repair or Maintenance
Eddie P.
Oct 15, 2025
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Hired on Thumbtack
I recently had the pleasure of working with Caleb from Plumber Pro Service And Drain, and I couldn’t be more satisfied with the results. I had three running toilets, each with a different issue — one with a leaking fill valve, another with a leaking connector from the wall hose to the fill valve, and the third that wouldn’t stop filling up with water. Caleb quickly diagnosed each problem with precision and confidence.
What really stood out was his professionalism and communication throughout the entire process. He clearly explained what was wrong, what he was about to do, and why it needed to be done — making me feel completely informed and comfortable every step of the way. He worked efficiently, had all the right tools and replacement parts ready, and made sure to test each toilet thoroughly before finishing up.
The results were perfect — no more leaks, no more constant running, and everything works smoothly now. On top of that, Caleb left the workspace clean and tidy, showing great respect for my home.
If you’re looking for a knowledgeable, reliable, and courteous plumber, Caleb from Plumber Pro Service And Drain is definitely the one to call. I highly recommend him for any plumbingrepairs — especially if you want the job done right the first time!
Details: 3 toilets • Municipal water (most common) • House
Toilet Repair
Jeff B.
Sep 18, 2025
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Hired on Thumbtack
Terry arrived right on schedule and immediately assessed our problems. The problems could not be fixed immediately, but he carefully explained my options for possibly finding needed parts or replacing the entire faucet assembly.
Details: 1 sink • Separate handles control hot and cold water • 1 faucet • A month ago or longer
Sink or Faucet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $95 diagnostic fee for each service call. if repairs are approved then that gets applied to the repair costs.
What is your typical process for working with a new customer?
We connect thru phone calls, texts, and emails sent thru our website. Once contact is made we set a time window convenient for our customers
What education and/or training do you have that relates to your work?
We hold a un-resistricted master plumbers licence. All our techs are highly trained with most having over a decade of experience each. We go thru regular weekly training and training events throughout the year.
